MedExpress Urgent Care

Category: Urgent care center

Address: 2411 Wilmington Rd, New Castle, PA 16105, USA

Phone: +17246564320

Opening hours

Sunday: 8AM–8PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–8PM

Reviews

Josh Schwab

Jun 28, 2022

Thought I would leave a good review in the sea of bad ones. I assume that the only people who have reviewed this place are the ones who had a bad time. My experience was as expected and everyone was fast and helpful.

Corinne Brown

Apr 13, 2022

ILLEGAL BUSINESS PRACTICES - DO NOT USE THIS FACILITY Med Express charged our credit card $320 - and never sent a statement or any other notification to us. I happened to see the charge on my credit card statement and that is how I found out we were charged. My husband was the patient. Med Express refused to treat him until we gave our credit card number. When I saw the charge on our credit card statement, I called the insurance company, who advised that Med Express billed them under an incorrect code and they rejected the bill AND NOTED THAT THE CHARGE WAS NOT BILLABLE TO THE PATIENT (my husband). MED EXPRESS CHARGED OUR CREDIT CARD ANYWAY. Once the bill is properly coded, my husband will only owe $50. I called Med Express to ask why they charged our credit card and they gave me a lot of double talk. This stunt - billing our credit card, despite the insurance company stating the patient is NOT to be billed - is ILLEGAL.

Lisa Nguyen

Apr 13, 2022

Misdiagnosed my son with a fracture shoulder and dislocated elbow. If you can’t read X-ray scans then don’t take in patients. Urgently tells me to go straight to children’s. Then had the audacity to file an abuse case because my story wasnt lining up with the injury? How much sense does that make. Almost 10 hours my son has 0 food or drinks. That’s child abuse right there. Children’s found 0 injuries. Not even a single freaking fracture or dislocated anything. You know what’s child abuse, misinformation and fraud. I wish I can give 0 stars. Do not take your kids here. Don’t even take yourself here. Unprofessional and they should have their license suspended. Complaints will be filing! Shame on you!

Bailey Harmon

Mar 7, 2022

If I could give it 0 stars I would. My boyfriend cut open his foot. Placed stitches in the wrong place, they just looked wrong. But nonetheless we waited the 7-10 days to take them out as advised. The day after my boyfriend got them taken out, the wound reopened completely. He was just laying in bed when it reopened and had moved his foot the wrong way, he was doing nothing strenuous. Basically a waste of two trips there to get them in and out. Clearly they don’t know what they’re doing here. I would go elsewhere if you need something stitched up.

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Questions & Answers

When is MedExpress open?

MedExpress Urgent Care (Owner) | Nov 28, 2020
MedExpress Urgent Care (Owner) | Nov 29, 2020

Our centers are open from 8-8 every day, no appointment necessary, except for a few holidays to give our team members the opportunity to spend time with family and friends. We recommend that you visit our website to check your nearest center's listing for exact hours before visiting.

Do you accept Coventry Aetna health insurance?

Terri Boots | Feb 27, 2019
James Naughton Sr. | Feb 28, 2019

they do

Is there a copay for people on Medicare and highmark security blue, and if so how much is it ? ?

Lois Cross | Feb 27, 2018
John Sawyer | Feb 28, 2018

Check your insurance policy, it is usually information available once you login to your account. Else I would recommend calling ahead and have the office check based on your policy and group number.

I have acid reflux can they help with this?

Marlene Devero | Feb 27, 2018
John Sawyer | Feb 28, 2018

A Medical Provider should answer this. I recommend calling ahead, depending upon the severity they may be able to treat you.

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