Walmart Vision & Glasses

Category: Optician

Address: 420 Buckland Hills Dr, Manchester, CT 06042, USA

Phone: +18606441203

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–6PM

Reviews

Lori Boyko

Sep 3, 2022

DO NOT go here for your glasses. They will hold you hostage and not allow you to fill a prescription. We always went here - for years - but none of the people who used to work there who were so nice and helpful are there anymore and Stephanie who is there now thinks she's the eyeglass police. She is entirely rude in her tone and not the least bit helpful with suggestions. "I don't know what to tell you." is all she could say. We have a brand new pair of frames that need the exact same lenses put in them (and the prescription is EXACTLY the same) and she will not place the order because my son is not physically here to come with me. He's away at college and needs the replacement glasses, which I have, right away and she flat out refuses without him physically being present. (I have a signed medical health care power of attorney.) Previously they would always fill my prescription for him so I could mail them to him at college. Now he has to go to an entirely new place at college and start from scratch. Stephanie is a nightmare! I used to recommend this place to everyone. Now I say STAY AWAY!

Maryann Kurth-Garza

Nov 25, 2020

Thank you Eve and Associates for helping my daughter get her glasses repaired quickly. As a ICU nurse she wasn't able to come in and I was able to get them for her.. You made a bad situation into a good one. Kudos to great customer service..

Marc Lebell

Sep 8, 2020

Everyone that works there does an excellent job! The Asian lady that does the eye exam is very though. She wants to give people the best prescription possible. Staff for selecting frames are very helpful and professional and kind. Especially eve. :-) also your new glasses will come in pretty quick mine always come in.. in 5 days. Reading through all the reviews again notice that all the bad reviews are from people who are not originally American?

Fabio Rodrigues

Sep 4, 2020

One of the worst visits this far . Not only they lost my file . How do you lose one of your patients file. The female doctor gave me a random prescription not taking into account my astigmatism when they couldn't find my prescription. Then she gave me some random contacts that were bothering me , i call and they tell me to return that they found my file with the right prescription ! So i go in the next day wait for about a hour and they once again tell me they couldn't find my file . -_- finally the male doctor comes out and remembers me and at some miracle finds my correct prescription and sends me my way . Very disappointed.

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Questions & Answers

Is there good costumer service?

Patricia Krautler | Sep 27, 2018
W Foular | Sep 27, 2019

as long as you stay away from the female vision associate, cause all she does is continually push the upsale for every part of the sale. you wanna spend 100.00 to 150.00 on glasses she will try her best to talk you into 400.00 dollar glasses.

What are Optical Department's hours?

Marie Menut | Sep 27, 2018
William Shustack | Sep 26, 2021

VISION CENTER HOURS

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