Aspen Dental

sunshine

Got a cleaning back in july worst experience ever will never be going back gave them my dental insurance card and am still being billed $100's even though it was supposed to be a cleaning covered by dental insurance. Honestly worst dentist I have seen in the last decade

Mr. Byrd

Terrible. Shady place which is taking advantage of people. Read the reviews and about the lawsuits online before going. I would leave zero stars if I could. This place IS just like a used car dealership. The device that they use for x-rays is outdated and super painful in your mouth. When I went, it had to be the guy operating x-ray machine's first or second day working there. The first thing they do is examine you and start prepping you to sell you. They won't even ask for records, or x-rays from your current or previous dentist so that they can make sure to get as many x-rays as possible and charge your insurance company for them.This place will not make an appointment just for a cleaning. When you make your initial appointment you will be under the impression that it's for a cleaning when in fact it is not. Your first appointment is strictly made for the opportunity for them to upsell you thousands of dollars worth of other things that another dentist would probably tell you you did not need. After the exam they take you to another office similar to the way buying a used car works. This office has obviously sold itself out to the manufacturers of the medication called Arestin based on all the posters on the walls in the room and the brochure they hand you to read while you wait to see a hygienist or dentist, both whom will tell you that you need this medication on the same day as the descaling. Which is simply not true (Google it). Arestin is a type of antibiotic that is often used after periodontal cleanings. While generally beneficial for patients in need of the extra support for their gum health, it can be abused by dentists looking to tack on additional charges for a treatment. One of the easiest signs to tell if Arestin is being overused after a deep cleaning is if your dentist suggests the antibiotic be used on the same day as the cleaning itself. Arestin should be used only after a few weeks, or even months, have passed since your periodontal cleaning. The cleaning itself should have taken care of any gingival disease, and if the site has not completely healed, Arestin is applied to help make patients healthier once more. This antibiotic should also only be used at less than six sites during a single visit. I walked out when they put me in yet another office with the "closer", the same way they do at a used car lot when you go to see the finance manager. Call any other dentist's office in Plymouth and ask how long it will be before you can have an appointment for a cleaning. It will be months. Not at Aspen, they'll get you in today or tomorrow! Wonder why this is? Save your money, go somewhere else. And, please google their real reviews and look past the fake reviews they've posted.

Gail Powers

Staff is exceptional, very attentive helped me relax. Happy with my results .

Janet Heslin

If I could give no stars I would. I called because I had an awful toothache. It took me 8 days to get an appointment. I went in and they did all the x rays. The x ray tecks were very nice however one must have been training because another woman had to keep doing her x rays over. Still they were quite pleasant. After the x rays and having a hygienist jab my teeth my tooth was much worse. I was then told nothing would be done for me today. I explained that I called over a week ago because I had a toothache. They told me they had me in the system as a new patient. I asked again what were they going to do for me. I was told I would be given a plan. Then (not that it mattered at this point) they were so sorry they couldn't give me a plan today because the office manager was not in and apparently they needed her for pricing. I was horrified! Needless to say I left still in pain and quite upset.