Ocean Westerly Chrysler Dodge Jeep RAM

CNads

Had an old warranty issue with my rear window. i was told all old service representatives had been fired and they had no records of me going there except a part that they ordered in December. Now the new service manager Mike aka (D$#k) says he can't warranty the issue and needs to do a diagnostic for 150$$. They never called me back, had to pull teeth to get an appointment. Once there they never called me with any update, so I showed up at 4:45pm to pick up my truck. Nobody in the service could figure out what was going on finally after 35min they gave me a quote for 1200$$ to fix the window. Now understand I purchased an EXTENDED WARRANTY that says I should only pay 100 dollar copay for work done. From my experience I would not recommend the service department for any work. Honesty is a thing of the past 😪💩☠️💀

Richard Bolek

Sales people were outstanding!!! They didn't mind me calling to find the status of my order... Financing was excellent... I will go there again without a doubt... Sales associate was Wayne Woodmansee... Also dealt with Amanda Faria... they are both outstanding to work with... I highly recommend their dealership...

Richard Burch

Prompt thorough courteous service. I will return.

Michael Zito

Fantastic experience! Stopped by with check engine light on hoping to get appointment within next week. Took my truck next day and contacted me before noon with diagnosis. Had to order part and had work done by 10 am next morning. Great communication! Will definitely be returning in future.