Address: 50 Holyoke St, Holyoke, MA 01040, USA
Phone: +14135333765
Sunday: 11AM–6PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 11AM–9PM
Saturday: 11AM–9PM
Christia Daliana
Today my husband and I visited the store. We paid with a $100. It was returned as "fraudulent" after being rejected by their bill scanner. Then we gave her two $20 dollar bills one being returned as "fraudulent". We knew they weren't. As I was trying to make sense of what's going on the cashier completely ignored me. She called her manager or supervisor who then explained to me what was going on. At this point the cashier started talking to me and I told her not to as she was ignoring before. The manager didn't like that. Sorry, I can't be nice to someone who wasn't being nice to be before you arrived. Secondly, and what's ticked me is that she said that our bills were "fraudulent" for everyone to hear. I became extremely upset. She need better training. She could've said "our machine is unable to verify its authenticity" or something in that line. Afterwards I went straight to TD Bank downstairs and the tellers confirmed that BOTH bills are authentic. The teller used the marker and the machine on both bills. We had REAL, AUTHENTIC US CURRENCY. I hope they get a better machine or calibrate it appropriately to avoid such an embarrassing situation to their customers. Plus, get employees who know how to direct themselves to customer professionally.
Jennifer Aquadro
All of the staff members working today almost seemed to have gone out of their way to be friendly and helpful. They were all so sweet and personable. It’s honestly so refreshing to have this kind of experience when customer service has become almost non existent in many other areas of retail. Prices are super reasonable during their sales, and their products are always cute as ever.
Alice Morehead
They have a good variety of undergarments to chose from.
Aida I Parmlee
Love it.
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They are good..masking and social distancing I've been in the store since covid-19 they are taking all precautions in my store ...hope that helps...and of course hand sanitizer is used at store entrance
knowledgeable and knows his stuff. I have a difficult heating system and he is an expert. I would highly recommend him
Near Macy's and old Navy. In the mall entrance, not a store entrance
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