Social Security Administration

Category: Social security office

Address: 70 Bond St, Springfield, MA 01104, USA

Phone: +18007721213

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

lola perez

Sep 5, 2022

Horrible to say the least my son was approved for SSI 6 months ago after submitting all medical records and applying on 4/19/21. NO ONE notified us, NO LETTE, NO CALL, NOTHING. I called DDS since obviously after a year waiting someone is obviously not working, that's when they told me this had been approved months ago. Called SSA office they pretend they did not drop the ball and nothing happened. Here I am 7 months after approved leaving messages to case worker and office supervisor and my disabled son has not received his first payment yet. GOT TO LOVE GOVERMENT EMPLOYEES GETTING PAID BY US AND NOT DOING THE BARE MINIMUM INNEPTITUDE AT ITS BEST.

Spring M

Aug 15, 2022

This place is a amazing and good people

Jose Figueroa

Apr 4, 2022

Ive been attempting to call and get a hold of someone at this office for two weeks now and no answer. I call every singe day at different times and it keeps ringing until it automatically hangs up. It is bad enough they are not open but at least pick up the phones. Super irresponsible!

chris wiley

Mar 16, 2022

Please get your information lined up between the phone line operators and the offices. You are costing people a lot of money they shouldn't have to spend during very hard times

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Questions & Answers

Do you have fax number

Andrea Bass | Sep 27, 2018
Jackie Clark | Sep 27, 2018

What is it

On hold for 18 minutes before 4:00...Then got hung up on!!!! AGAIN!!! 6th time today! Couldn't you even have the professional courtesy to answer the call in the Queue before leaving for the day??? If SSA was a business they'd be bankrupt.

Janet Farrell | Sep 26, 2020
Eddie Rentas | Sep 26, 2020

I always go in person and always early because by 7:30 your will see people waiting

Where do I park?

Lynn Steele | Sep 27, 2018
Yessenia Rivera | Sep 27, 2018

There's a parking lot right in front of the office if that's full then you can park on the side of the road just has to be a little farther down than where the building is..

can i apply for social security on line

John Mastalerz | Sep 27, 2019
david rodriguez | Sep 27, 2019

Yes. Ssa.gov under disability

HOW TO MAKE AN APPOINTMENT

Judith Kennedy | Sep 26, 2020
Eddie Rentas | Sep 26, 2020

I suggest you go in early and get on line and make an appointment because it gets mobbed with people

What time do you open

Sandy Marques | Sep 27, 2018
Deborah Alvarado | Sep 27, 2018

9 am-4pm Mon, tue, Thurs, Fri 9 am-12pm wed

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How much money can i make working on ssa

margaret schipper | Aug 27, 2022
Pablo Rodriguez | Aug 27, 2022

Depends on the laeyer you get

Do I have appt today need. To replace sscard. Or walk ins

Jackie Bethea | Apr 29, 2022
Lj Nitch | Apr 29, 2022

Couldn't hurt to have an appt but, they do take walk ins I believe!

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Hi my friends i was wondering how much im allowed to make working part time while on ssdi.what im trying to live on isnt much and i have kids i have to provide for so any help would be greatly appreciated

Timmothy Rushlow | Sep 26, 2020
no name | Sep 26, 2020

I think 20 hours.

How long does it take to get a replacement card if I come in person?

Andrew Szumilas | Sep 27, 2018
Ruth Davis | Sep 27, 2019

Took me over 2 hours to be treated like dirt in the process. Terrible service at 51 myrtle street in Worcester

How much is a replacement social security card

Jason Paine | Sep 27, 2018
Deborah Anderson | Sep 27, 2018

Free

Do i need an appointment to report expense changes or can i just go in

Alex Bradley | Sep 27, 2018
Deborah Anderson | Sep 27, 2018

You can walk in take a number and wait to be called

I need to get a new social security card due to marriage can I come into the office

christine Rodriguez | Sep 12, 2022
Emmanuel Brana | Sep 12, 2022

Excelent service

how do I make an appointment

Kelsey Salema | Aug 27, 2022
Ronald Sutton | Aug 29, 2022

You can call I walked in and was pleased with service new remodeled lobby less chairs less people in and out

Is the office back to normal since covid.. can I just walk in?

Deanna Barnes | Mar 30, 2022
chris wiley | Mar 30, 2022

There phone lines are so messed up they hang up on you and don't call you back. It's very hard to make an appointment. They don't give correct information on the phone if you do get through. With gas the way it is they will give you a ton of wrong information and have you running all around town to get stuff situated. How you tell people to mail copies but then send it back and say we don't accept copies 4 times in 6 months?

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I received a direct deposit into my bank account from social Security on 3/4/2022 and was wondering what it was for

Herb Everett | Mar 30, 2022
rj and bj | Mar 30, 2022

Not sure jus be glad

Is The Office Open For Walk Ins.? Or Do We Have To Make An Appointment.? Y’all Phone Number Don’t Work.

Burg Burg | Feb 28, 2022
Jorge Oropeza | Feb 28, 2022

Only for appointments and emergencies.

is bond st open to walk ins

Mary Harlow | Feb 28, 2022
Derek Kiefer | Feb 28, 2022

Only by appointment just went the other day

how to set an appointment

Normand Lapointe | Dec 30, 2021
Kevin Wilson | Dec 30, 2021

You have to call the office number and speak with an agent who will schedule for the earliest available time.

la Are the offices open?

Ev Garcia | Dec 30, 2021
Maria Dominguez | Dec 30, 2021

I think it's by appointment.

Can I schedule an in-person appointment?

Mark Kelley | Oct 31, 2021
jess klein | Oct 31, 2021

Not for the Springfield location it is currently closed due to construction. There is a security guard there that can help with any questions

Is there a drop box at the office?

Allyson Kress | Sep 26, 2021
mamita martinez | Sep 26, 2021

The drop box is inside the office. I think the police officer from the office can help you.

I have a person who is my representative pay E for my social security account and he is not sharing how much there is in this account. Any ideas on how to deal with this issue?

Michelle Gyette | Sep 26, 2021
Joan Richards | Sep 26, 2021

With your ID in hand, call Social Security Administration. My experience with them is always good, they're very helpful and if they can't help you they'll point you to the person or organization which can. Since your representative is not sharing with you, it would be a good idea to call when that Person is not around. Good luck.

Need a new card. Can't seem too get through 2 these people...???

Judy Carnevale | Sep 26, 2021
Ron King | Sep 26, 2021

Go straight to the source Bond St. Or wherever is close to you and state your case and then report it to one of their so called advocates and that will at least confirm your complaint.

HOW CAN I GET ANOTHER COPY OF WHAT I EARNED IN 2019

Alfred Surprenant | Sep 26, 2020
victor ortega | Sep 26, 2020

Call the social security office

What should I do if someone stole my identity and died and apace in the system and do not allow me to access anything because I appear dead Tando alive

Luis E. Rios R. | Sep 27, 2019
Amalia dejesus | Sep 27, 2019

you have to go to be a report in the police, then you go to go with the report, and then you go to the social security with the information so that they investigate.

Made a mistake when filing for medicare on my phone. I do not need Part B but accidentally checked it off and didn't notice until I was completely done. How can I get this removed. I am still working and have health insurance through my employer.

Sheila Worden | Sep 27, 2019
victor ortega | Sep 27, 2019

The one thing I would do it call SSA and talk to them

A person who has lived for more than 40 years is entitled to social security

Wanda Martir | Sep 27, 2019
no name | Sep 27, 2019

Not that you have lived, but if you have worked for more than 40 years, you are sure you have the right to social security. But only if I work for that time now if you have mental health conditions, depression or anxiety or any illness that they consider serious, you are also entitled to social security.

Your phone services suck

Omar Valentin | Sep 27, 2019
no name | Sep 27, 2019

What happened

i did not get my check today do you know why

diane phillips | Sep 27, 2019
Carlos | Sep 27, 2019

Are you receiving disability or retirement benefits? Disability benefits, depending on whether it's SSI or SSDI are paid either on the 1st or 3rd unless those days are a holiday or fall on a weekend. If it's retirement it's dependant on your date of birth i believe. A little more info is needed for your issue.

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What do I need to bring to register for as benefits?

Linda L | Sep 27, 2019
victor ortega | Sep 27, 2019

You need your ID birth certificate and know your ssn you can do it online at ss.gov

What documents do you need to get a replacement of your social security card?

Gloria Cortes | Sep 27, 2018
Deborah Anderson | Sep 27, 2018

Picture id and birth certificate

Can i change my address by computer

Adalys Vazquez | Sep 27, 2018
IDA Narvaez | Sep 27, 2018

IDARivera

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