Candytopia

Category: Museum in New York

Address: 111 W 32nd St, New York, NY 10001, USA

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–7PM

Tuesday: Closed

Wednesday: Closed

Thursday: 11AM–7PM

Friday: 10AM–8:30PM

Saturday: 10AM–8:30PM

Reviews

Michelle Young

Sep 25, 2022

Love love had so much fun

Shameeka Ruiz

Sep 13, 2022

Very Very nice me my daughter and granddaughter went for her 7th birthday today great time. The Employee's excellent customer service 💯💖

shilpa madhuri

Sep 12, 2022

Its a fun place,mainly for kids.Few fun activities and visually appealing structures made of candy. Its a little pricy.U can get plenty of cool pictures through QR code they provide and pictures are mailed to u.. Jumping into marshmallows was fun...and do carry a tiny bag to carry free candy.(They dont provide any bag)

Ani Natch

Sep 10, 2022

Horrible. Its so ratchet and dirty. Marshmallows stink and its really hard. You might think youre in the backrooms. Also nobody was even there

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Questions & Answers

Do I have to purchase a ticket for my 2 year old son?

shannon dunning | Sep 27, 2018
Candytopia | Sep 27, 2018

Hi Shannon. Tickets for children 3 and under are free.

Do kids under 4 have to purchase a ticket?

Kee H | Sep 27, 2018
THE VOORHEESFILES | Sep 27, 2018

On their website it states...4 to 12 is $26...so any child under 4 I'm gathering is free

Is there a time limit on how long we can stay there, or as long as we like?

Macy Yang | Aug 27, 2022
Norman Conway | Aug 27, 2022

No time limit. Only rule is once you move into the next room you can't go back into the room you left. Plenty of rooms and activities though, so it's not a bad thing at all.

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How are the tickets for kids,adults

Diane Stevens | Sep 27, 2019
Anna Sorokin | Sep 27, 2019

Kids under age of 3 are free,adults tickets are I believe 38 if kids older than 3 they pay but less,have to double check there website

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What is there to do there? Do you just walk around and look at things or do they have things for the kids to do?

Antoinette Belfiore | Sep 27, 2019
joyce harrison | Sep 27, 2019

Mostly walking around to look at the candy turned into artwork but there were things that were interactive for the kids my grandson really enjoyed the marshmallow pit it was a nice experience

How long does people have to fully enjoy the museum? I’m looking to purchase tickets at 7:30pm will I have enough time ?

Jasmine Mieses | Sep 27, 2019
Luis Enrique Molina | Sep 27, 2019

It takes around 45min... nice and fun

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Are strollers allowed?

Chanee Cameron | Sep 27, 2018
joyce harrison | Sep 27, 2018

I honestly remember seeing people with strollers inside that had little ones not sure if they had to take the little ones out once inside but i did see strollers

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Hi, we are coming from out of state. Is there any parking on site or near by?

Fasty | Sep 27, 2018
Candytopia | Sep 27, 2018

We do not have parking onsite. We recommend parking at Continental Garage Parking located at 107 W 31st St, New York, NY 10001.

Is Candytopia open in December?

Shannon Williams | Sep 19, 2022
ivone Brown | Sep 19, 2022

Yes 🎉

Can adults get free candy, or is it just kids? Or they don't give out free candy?

• Floppa • | Aug 27, 2022
Nickita Smith | Aug 27, 2022

Yes. Everyone can take candy from the chests in the rooms.

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How can I get the sugar rush pictures from the code. I haven’t received anything in my email

Sakshi Jain | Aug 27, 2022
Sidney A SPRINGER | Aug 27, 2022

I dont know the answer to that question but you can call them and ask them that question sorry I couldn't help you with that question. SID

How much are the tickets 🎫 really hot in 2022 for children and adults please I need to know

Camelita Martinezz | Jul 28, 2022
Michelle Fuentes | Jul 28, 2022

$29 kids $36 adults

How much is admission for adults and children

Camelita Martinezz | Jun 28, 2022
Jhon Anthony jimenez official | Jun 28, 2022

La entrada a mayores es de 60 dólares y 35 los niños

How do I get in touch with the lost and found department?

Alex K | Jun 28, 2022
Priya S | Jun 28, 2022

Did you try reaching there customer service? They help with all these departments.

If my tickets are for 11am today can I come anytime during the day, or do I have to be there at 11?

Sara Berger | Sep 27, 2019
Rose Lombardo | Sep 27, 2019

I think you get a little leeway. Msyvr 15-30mins

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Is Today The Last Day !?

Shadasia Gomez | Sep 27, 2019
Candytopia | Sep 27, 2019

Hi AsiaShay, yes, today is our last day in NYC.

Are strollers allowed .I have my ticket bought for 10 and it says they open 11 for Sunday the 6 of January

Teresa Cobaxin | Sep 27, 2019
Rose Lombardo | Sep 27, 2019

Yes they are

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I have unused tickets from last month.. can I use them tomorrow ?

Kalisa Alexander | Sep 27, 2019
Anne Marije | Sep 27, 2019

No, tickets are for a specific date. You can't use them on another day

Are they sold out for today?

Zikia Dixon | Sep 27, 2019
S Cole | Sep 27, 2019

Check on the site

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do you need tickets in advance

Lisa | Sep 27, 2019
Jose Rivera | Sep 27, 2019

No

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How much would u be spending for two adults and a 4 yr child??

Chanel West | Sep 27, 2019
Anne Marije | Sep 27, 2019

34 dollar for adults, 26 dollar for a 4-year old, so 94 dollar in total.

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For our daughter's Sweet 16th, we were able to get only 5 tix for Friday at 4:45 for her friends. Is there docents in the exhibit? Can my husband and I wait in the souvenir shop while they are in the exhibit? Are there pix taken like at Disney?

Ann Marie Autieri-Clarke | Sep 27, 2019
Syl LW | Sep 27, 2019

No pictures are taken. There is staff on hand but I would not call them docents. And yes, you can likely wait in the gift shop.

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How much for a ticket for a 10 year old

Victoria Grant | Sep 27, 2019
jennifer caballero | Sep 27, 2019

$26 I think

Will my seizure alert service dog be welcome here?

Dylan Thunderbolt | Sep 27, 2019
Candytopia | Sep 27, 2019

Hi Aspen. Service Dogs are allowed.

R u open today?

Racheli Rosenberg | Sep 27, 2019
Candytopia | Sep 27, 2019

Yes we are. Tickets can be purchased at Candytopia.com

When is this over??

Anthony Simmons | Sep 27, 2019
Candytopia | Sep 27, 2019

Hi Anthony. Our last day in New York is January 6th. You can purchase tickets at Candytopia.com.

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What are the between streets

Shameeka Spearman | Sep 27, 2019
Ofir Yarchi | Sep 27, 2019

6th and 7th Avenue

Is candytopia open on New Year’s Day?

Andrea Agostino | Sep 27, 2019
Candytopia | Sep 27, 2019

Hi Andrea. Yes we are, however tickets must be purchased ahead of time at Candytopia.com.

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Any promo code

Rose V | Sep 27, 2019
S Cole | Sep 27, 2019

No

I see that tickets are sold out for Saturday, January 5th. Is there any hope of buying tickets elsewhere, once in the city?

Jackson George | Sep 27, 2019
Anna Sorokin | Sep 27, 2019

No you can only buy on there website if you buy some where else they wont be accepted

It seems there are no tickets available until Jan 1...is this correct??

Jill Genua | Sep 27, 2019
S Cole | Sep 27, 2019

It is ending soon so most likely they're selling out fast

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Can u take a selfie stick or camera stand to take pics

Teresa Cobaxin | Sep 27, 2019
S Cole | Sep 27, 2019

Yes. It's actually encouraged

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I purchased tickets for 1/1/19 yet it saids you guys are closed. Are you guys open or not?

Ada Lugo | Sep 27, 2019
Candytopia | Sep 27, 2019

Hi Ada. We are open on 1/1/19. Where does it say we are closed?

Can I buy tickets at the door

Michelle Antonelli | Sep 27, 2019
Stephanie C | Sep 27, 2019

You can buy tickets on your phone if the time slot has spots available

How many can u take for free

Teresa Cobaxin | Sep 27, 2019
S Cole | Sep 27, 2019

Each section of the museum has different candies. They tell you to take 2 or 3 but it's really up to how much your conscience will let you take lol

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Hi how many kids under 3 can u take if they are under 3

Teresa Cobaxin | Sep 27, 2019
jennifer caballero | Sep 27, 2019

I don't think there is a limit unless you're bringing a daycare..then you need to call ahead

When is the last day ?

Tamara Henderson | Sep 27, 2019
Candytopia | Sep 27, 2019

Our last day in New York is January 6th, 2019. You can purchase tickets at Candytopia.com

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Can I exchange a shirt I bought the wrong size

Samantha Perez | Sep 27, 2019
E Rye O | Sep 27, 2019

If the receipt says you cannot exchange or return then I would suggest just go over there

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Are you guys closed on Tuesday

Jose Maldonado | Sep 27, 2019
Candytopia | Sep 27, 2019

Hi Jose, yes, we will be closed 12/25. We will be open 1/1 however.

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If my tickets are for 830pm can I still go in considering that it says the closing time is 830?

Nicole Siebig | Sep 27, 2019
E Rye O | Sep 27, 2019

Yup just get there early

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Is this place still open?

Maureen Shepard | Sep 27, 2019
Candytopia | Sep 27, 2019

Hi Maureen. Yes, we're open in NYC until January 6th. You can purchase tickets at Candytopia.com

After January 6, when will they re-open?

Dana Sainte | Sep 27, 2019
Shawn Charlot | Sep 27, 2019

It's a limited run as far as I know, once their done, its on to the next one

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How can I purchase 4 kids tix and 2 adults when the website only offer 1 and 1?

schuyler Taylor | Sep 27, 2019
Candytopia | Sep 27, 2019

Hi Taylor. If you're only seeing a couple tickets available that means we're close to sold out for that time slot. Please check another time.

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How much are tickets

Shanika Gregory | Sep 27, 2019
Mike V | Sep 27, 2019

$35. They seem to sell out quick.

How much to go

Shanika Gregory | Sep 27, 2019
Anna Sorokin | Sep 27, 2019

I believe it was 38 plus tax

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Is this place a tourist trap? 😁

Alexander Liss | Sep 27, 2019
Martha Delgadillo | Sep 27, 2019

Not really, more child oriented. They warn tour takes 45 mins. We paid $25 for child & 35 / adult (+online fees = $76). In every room, kid gets to collect candy to take home. At end of your you exit through gift shop ( bit pricey ). Our 8 yr old enjoyed it very much.

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Do i have to have a ticket to enter?

Princess Chanel | Sep 27, 2019
Simon Tonks | Sep 27, 2019

You can pay with a card at the entrance, but online is the preferred method.

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do you see the people from the tour before you?

Grace Shelby | Sep 27, 2019
E Rye O | Sep 27, 2019

Yes each new entrance or room has someone there for crowd control and /or clean up

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I had an emergency and I can't go on the date I need to go can I get a refund just bought them today

52jee | Sep 27, 2019
E Rye O | Sep 27, 2019

I would call them up see if they can help with that not sure what the website says

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Do you have to get tickets in advance

William Dale | Sep 27, 2019
Funmi Ladigbolu | Sep 27, 2019

Yes

How do u get the tickets ???

Kate Rosario | Sep 27, 2019
jennifer caballero | Sep 27, 2019

Go to their website

Can I go like a walk in and buy tickets there?..

Ana Perez | Sep 27, 2019
Danielle M Rosa | Sep 27, 2019

I don't think so.

I sent an email regarding group pricing and have not gotten a response. Do you offer discounts for student groups?

Jessica Laureiro | Sep 27, 2019
Funmi Ladigbolu | Sep 27, 2019

I was told due to the high volume of emails they receive, it takes weeks to respond to group discount inquiries

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Can you buy the tickects at the Museum?

Ana Perez | Sep 27, 2019
Renai Mason | Sep 27, 2019

Given that entrance is given in waves based on the time of pre-purchased reservation I doubt if you can buy at the door but it could be possible if the time you arrive isn't sold out or too crowded.

Is there a coat/bag check ? We will have one suitcase

Jennifer | Sep 27, 2019
Rose Lombardo | Sep 27, 2019

I don't remember but I carried my jacket

How much is a ticket

Noa Malka | Sep 27, 2019
E Rye O | Sep 27, 2019

35 for all

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Can i buy tickets at the entrance

Tatiana Medinilla | Sep 27, 2019
Tisha James | Sep 27, 2019

No online

Morning, I have sent two emails trying to get in touch with a customer service representative, to no avail. I purchased 5 tickets and due to unforeseen circumstances we will not be able to attend tomorrows viewing. Could I change the date please?

Maria Morelli | Sep 27, 2019
Candytopia | Sep 27, 2019

Hi Maria. We've sent you an email regarding this.

How far away is it from Penn Station?

Andrius Varpiotas | Sep 27, 2019
Rose Lombardo | Sep 27, 2019

1 block. You cross the street and go down the block.

Can we buy tickets when we get there

LANEGRA JORDAN24 | Sep 27, 2019
Tisha James | Sep 27, 2019

No you have to purchase online

Can i buy tickets there

Jeniffer Ruiz | Sep 27, 2019
Candytopia | Sep 27, 2019

Hi Jennifer. All tickets can be purchased ahead of time at Candytopia.com

If I come with a couple of 10-year-olds in a couple of 16-year-olds do they separate and go in different rooms?

Lori Gallucci | Sep 27, 2019
Sona | Sep 27, 2019

Everyone takes the same path. We're in out 30s and still had a good time but I dont know if a 16 year old is too cool or can just have fun

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Hi!, how can I change my current tickets to a different date?

Netta Raz | Sep 27, 2019
S Cole | Sep 27, 2019

I think you can contact customer service as long as rhe time hasn't passed on your ticket https://www.candytopia.com/newyork

How much 🍬 is there

Tenny Munro | Sep 27, 2019
S Cole | Sep 27, 2019

There's candy in each room but it's not really a free for all lol

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How much is one tiket?

Sami Sami | Sep 27, 2019
S Cole | Sep 27, 2019

0-3 is free, 4-12 is $26 plus additional tax and fees, and adults are $34 plus additional tax and fees

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Lirr train just cancelled due to flooding on the tracks. Can we use tix another day/time?

Jennifer Rosseland | Sep 27, 2019
S Cole | Sep 27, 2019

https://www.candytopia.com/newyork

Does Candytopia have an app to download? If so, what is it called?

Melanie Tekirian | Sep 27, 2019
S Cole | Sep 27, 2019

No it doesn't

Do they have parking?

Melinda Vargas | Sep 27, 2019
A Peterson | Sep 27, 2019

On the street and a parking garage down the block

Do you have to print out the tickets or can it be scanned from the phone?

Cherry Orr | Sep 27, 2019
Candytopia | Sep 27, 2019

Hi Cherry. They can be scanned from your phone.

Hi everyone. Im going today do they accept credit cards or is it only cash?

Evelyn Vazquez | Sep 27, 2019
Ohad Or | Sep 27, 2019

Only card

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Do you accept walk INS and Or do you have any tickets for tomorrow for 2

Erin Daly | Sep 27, 2019
June Marinas | Sep 27, 2019

We bought ours online ahead of time.

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Hi, can I purchase the tickets the same day at the location if so how much are the tickets per person?

Mayra Torres | Sep 27, 2019
Carlos Trainer | Sep 27, 2019

I believe you have to book tickets in advance especially on weekends. Go to their website. I think it was $35 for adults, $25 for kids.

Can you get tickets the same day?

Karen Izaguirre | Sep 27, 2019
THE VOORHEESFILES | Sep 27, 2019

No you can not...tickets must be purchased in advance

Hi I am looking to do my kids birthday on Nov 10 . We have around 10 kids . What shall I do and how can I book a room or purchase tickets ? Thank you

Marwan Dagher | Sep 27, 2019
Karen Kasny | Sep 27, 2019

Contact the groups dept. Candytopia.com/groups

Can I just purchase the tickets there?

Amanda St.hill | Sep 27, 2019
Rochelle Howell | Sep 27, 2019

Get them in advance. You can save the tickets on your phone or print them.

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Do you have to purchase Tickets online?

Amanda St.hill | Sep 27, 2019
Candytopia | Sep 27, 2019

Yes, you can purchase the tickets at Candytopia.com

Hello i would like a discount code where can i find one?

Angelina Vasquez | Sep 27, 2019
Maren Finan | Sep 27, 2019

I don’t know for sure but you can probably get one on Groupon

Can anyone let me know the prices on the pictures I’m going tomorrow and was curious about the prices

Mio Gonzalez | Sep 27, 2019
Tisha James | Sep 27, 2019

They are free. It comes with your pass

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How much is a ticket?

Tova Lang | Sep 27, 2019
Candytopia | Sep 27, 2019

Hi Tova. Adult tickets are $34, children's are $26. You can buy tickets at Candytopia.com

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How much is admission? for adults

Alexander Murray | Sep 27, 2019
Candytopia | Sep 27, 2019

$34 for adults.

Can I purchase tickets on site or only online

P. K | Sep 27, 2019
Candytopia | Sep 27, 2019

Tickets must be purchased online at Candytopia.com

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There is walking? I'm planing on going tomorro but online isn't available.

G G | Sep 27, 2019
Ohad Or | Sep 27, 2019

There is walking about 10 minutes and there is a line to buy tieckets

Does Candytopia do birthday parties?

Ella Eden | Sep 27, 2019
Khan Naela | Sep 27, 2019

Yes

Is entrance paid?

Fernanda Valot | Sep 27, 2019
Candytopia | Sep 27, 2019

Hi Fernanda, yes, tickets are $34 for adults and $26 for children. Tickets can be purchased at Candytopia.com

Is it true their gift shop does not accept cash as a form of payment ? Going next month and i wanted to know before hand. If anyone knows please let me know Thank you

joanna castillo | Sep 27, 2019
Candytopia | Sep 27, 2019

Hi Joanna, that is true. The giftshop does not accept cash, but they accept most forms of credit cards and Apply Pay.

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Where do u get the tickets. Can i purchase at the location, Or i have to order online.

Simple Delicious | Sep 27, 2018
Candytopia | Sep 27, 2019

Hi Simple Delicious. You can purchase all tickets at Candytopia.com

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How much is it for kids and adult

John Aladegbemi | Sep 27, 2018
THE VOORHEESFILES | Sep 27, 2018

$34 adult $26 kids

How long does it take them to email your photo you took inside the exibit

Kiana Love | Sep 27, 2018
Star Archibald | Sep 27, 2018

In a minute

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Is the venue wheelchair accessible?

Dyisha Lane | Sep 27, 2018
Tisha James | Sep 27, 2018

Yes it is they may not be able to to the marshmallow pit though

Will there be tickets in December?

Savannah Rosen | Sep 27, 2018
A Peterson | Sep 27, 2018

Yes

Can i change the date in my txt

nia wigfall | Sep 27, 2018
Tisha James | Sep 27, 2018

I don't think so

Can you come as a within?

valisneria larry | Sep 27, 2018
THE VOORHEESFILES | Sep 27, 2018

I'm not really sure what the question is sorry

Gm can I buy the tickets at the location,?

Odessa Ashby | Sep 27, 2018
THE VOORHEESFILES | Sep 27, 2018

Ages 4 to12 $26 adults $34

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Can children under 4 attend ?

shanina franklin | Sep 27, 2018
joyce harrison | Sep 27, 2018

Yes kids of all ages were there when i went

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Due to weather traffic I’m running late what can I do

Ms. Juicy Couture22 | Sep 27, 2018
Tisha James | Sep 27, 2018

I would still try to go I got there early about a 1/2 an hour and they let me in

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Can I purchase ticket on site

DM LA | Sep 27, 2018
Candytopia | Sep 27, 2018

Hi DM. All tickets are purchased ahead of time through our website, Candytopia.com.

Do you get any free candy with your admission

Sherry Lanin | Sep 27, 2018
Candytopia | Sep 27, 2018

Hi Sherry. Yes, there are quite a few freebies handed out throughout the experience.

If It closes at 8:30 I have tickets for 815 does that mean I only have 15 minutes to enjoy?

Adiza Dupree | Sep 27, 2018
Candytopia | Sep 27, 2018

HI Adiza. No, we let all guests have the full experience.

How long will Candytopia be in New York City

kamesha mcquiller | Sep 27, 2018
Shayla | Sep 27, 2019

Jan 6th 2019 is that day in NYC

How long will exhibit last?

they love treasure | Sep 27, 2018
Candytopia | Sep 27, 2018

Hi Tracie. The exhibit takes roughly 60-75 minutes to get through.

How long does it take to walk thru the entire thing?

Jonathan Forero | Sep 27, 2018
Candytopia | Sep 27, 2018

Hi Jonathan. It takes 60-75 minutes to go through the entire experience.

Is there a fee and how much?

Madeline Moody | Sep 27, 2018
Candytopia | Sep 27, 2018

Hi Madeline. Yes, the fee is $34 for adult and $26 for children. You can buy tickets at www.Candytopia.com

How long did it take for them to email you the pictures?

Gabriella Sheynfeld | Sep 27, 2018
Moriah Washington | Sep 27, 2018

I received pictures by the time we exited Candytopia

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What is the price per person

Florindo Flores | Sep 27, 2018
Candytopia | Sep 27, 2018

The price for adults is $ 34 and for children $ 26.

Hi. I am trying to purchase ticket online and it is saying it is sold out Q : CAN YOU PURCHASE TICKETS AT THE SITE?

Icelean Robertson | Sep 27, 2018
Candytopia | Sep 27, 2018

Hi Icelean. All tickets must be purchased in advance from our website. You may have to broaden your search to find a time that is not sold out.

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