Glass Doctor of Nassau County

Category: Glass repair service

Address: 158 Sullivan Ln Ste B, Westbury, NY 11590, USA

Phone: +15168583823

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 7AM–6PM

Reviews

Father Michael Palamara

Aug 26, 2022

Very happy with the process, product and price. Professionals the whole time through and we are very pleased with our fixed window. Highly recommend.

Rick Gioia

Aug 25, 2022

Needed a giant window replaced. Clean professional process

javier escobar

Jul 28, 2022

Is not longer in that address

Vinny Gatto

Nov 1, 2021

Ordered and paid deposit in August. I've been given the run around and lied to since. Barley ever respond through phone. Usually just text if you're lucky. No work has yet to be done.

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Questions & Answers

Can you buff scratches out of glass?

Glass Doctor - Owner | May 28, 2022
Glass Doctor - Owner | May 28, 2022

Scratch removal in residential glass and light commercial applications is not a commercially viable solution. Basically, it is labor-intensive and not very successful. Furthermore, if the customer is not satisfied with the result, they are understandably not willing to pay for the time and materials invested by the glass company. Scratch removal and scratch buffing systems exist; however, they are typically only practical in warehouses, industrial, and on larger commercial glass projects. Please call our Glass Doctor office if you would like a more detailed explanation.

Only the bottom section of my window is broken. Do you have to change the entire sash, or can you just change the glass in my frame?

Glass Doctor - Owner | May 28, 2022
Glass Doctor - Owner | May 28, 2022

We specialize in glass replacement. We can, in most cases, remove the glass from the frame and install new glass. Your existing window sash will remain.

We are remodeling our bathroom and would like our existing mirror cut down to a smaller size. Can you do that?

Glass Doctor - Owner | May 28, 2022
Glass Doctor - Owner | May 28, 2022

Most likely. However, if the mirror is glued to the wall, there is no guarantee that it can be taken down without breaking. If you can get the existing mirror off the wall, we will need the mirror brought to our shop to cut down. There is no guarantee that the mirror will cut without breaking either. We cannot be responsible if a piece of glass or mirror that belongs to a customer breaks when trying to cut it, but we always do our best to cut carefully.

How do I know if my glass is a tempered safety glass?

Glass Doctor - Owner | May 28, 2022
Glass Doctor - Owner | May 28, 2022

If you use steam to fog the glass, you will see a tempered logo in one of the corners that shows the glass is safety glass. There are code requirements for safety glass as well. Consult with your local Glass Doctor for those requirements.

Can you replace just one pane on a window?

Glass Doctor - Owner | May 28, 2022
Glass Doctor - Owner | May 28, 2022

No. Each double or triple pane window is manufactured in a quality-controlled environment and sealed carefully to keep air or gas trapped between the panes. As more and more windows include a heat reflective low-emissivity (Low-E) surface inside the unit, these become irreparable once moisture oxidizes the material, leaving a discolored, moldy appearance inside the unit. Even without a Low-E surface, the water staining that occurs from condensing and evaporating over and over leaves a hazy film on the glass that cannot ever be cleaned to perfection.

We are remodeling our bathroom and would like to have our existing mirror cut down to a smaller size. Can you do that?

Glass Doctor of Nassau County | Sep 26, 2019
Glass Doctor of Nassau County | Sep 26, 2019

Most likely. However, if the mirror is glued to the wall, there is no guarantee that it can be taken down without breaking. If you can get the existing mirror off the wall, we will need the mirror brought to our shop to cut down. There is not a guarantee that the mirror will cut without breaking either. We cannot be responsible if a piece of glass or mirror that belongs to a customer breaks when we are trying to cut it, but we always do our best to cut carefully.

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