Address: 1811 Rinehart Rd, Sanford, FL 32771, USA
Phone: +14079367867
Sunday: 9AM–5PM
Monday: 7AM–7PM
Tuesday: 7AM–7PM
Wednesday: 7AM–7PM
Thursday: 7AM–7PM
Friday: 7AM–8PM
Saturday: 7AM–7PM
Derrick Molina
I had a RESERVATION that I booked back in August for my cross country move. When I arrived on my scheduled date, I was told they did not have any storage units available. Please tell me what is the point of RESERVING if you do not hold onto the unit I reserved at specified date. On top on that the email even mentions we will HOLD your unit no later then 7 days past the move in date. So how is it I did not have a unit upon my arrival that I booked month in advance? I'll tell you just like the lady at the front desk told me. Bless her heart because she has to deal with customers like me who come in EXPECTING to move in to the RESERVED unit to find out they do not have any available units because "MANAGMENT". Again, MANAGMENT tells them its a first come first serve basis even if the unit is reserved. DIANA GATO you are the MANAGER. You cost me an additional $1000 to my move because you did not hold my RESERVED unit. Im not the first this been done to and is apparently common at this specified location. When I contacted another UHAUL storage center I was told they are required to hold a unit for me and provide one upon my arrival. Your staff has mentioned this is an issue but you continue to ru he show your way and not per UHAUL Policy. Thank you for costing me more money then i had to spend. RESERVATIONS are pointless at thislocation.They take walk ins over reservations so they will give your unit away if you are expecting one upon arrival.
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We offer moving carts and mattress carts at our storage facilities. They are free to use for all customers. Courtesy carts are located at the loading docks for each facility. We ask that customers return carts upon using them so that all customers can enjoy this benefit.
U-Haul offers a wide variety of boxes and moving supplies that can be purchased in-store or online.
U-Haul owned and managed storage facilities utilize multiple layers of industry-leading security features. These are collectively called MAX or maximum security. You can find any combination of the following at our storage facilities: security cameras, individually alarmed rooms, electronic access, intercoms, fire sprinklers, and limited access to the floor or building.
Proof of insurance is required to rent storage at U-Haul. We offer the most affordable self-storage insurance available with Safestor. Rates start at $7.95 per month for $1,000 worth of coverage; visit us online or give us a call for more details. If your homeowners or renter's insurance covers your storage unit, bring proof of your insurance along with you during move-in.
We require that all customers secure their rooms using a round discus style lock. They can be purchased at a discount from the U-Haul store online or at the counter during move-in. You can bring your own lock, but it must be a round discus style lock.
Storage access hours are the hours when the storage facility is fully accessible to you. Meanwhile, office (standard) hours are the hours that a staff member is on-site to assist you with your storage needs if needed. These hours will generally vary depending on the location.
All major cards are accepted (VISA, Mastercard, Discover, AMEX), along with cash, checks, and ACH payments. Pay storage rent in-person, online, or over the phone.
Storage monthly rent is due every month on the date your move-in occurred.
We do not require customers to sign long-term contracts to rent storage from U-Haul. Your rental agreement with U-Haul is month by month.
U-Haul offers one month of free storage for all one way truck/trailer rentals at participating locations.
U-Haul owned and managed locations DO NOT charge a deposit or admin fee. There is no cost to reserve or secure your room; just your first month of rent is due when you sign your contract!
U-Haul has a variety of unit sizes and types to fit the needs of our customers. Check out our Self-Storage Unit Size Guide on our website for help choosing the right size storage unit.
Storage unit prices can be found on our website and vary by market and location. Unit sizes, features, and amenities will also play a factor in the cost.
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