Address: 840 Nautica Dr Ste 123, Jacksonville, FL 32218, USA
Phone: +19047570637
Sunday: 11AM–9PM
Monday: 11AM–9PM
Tuesday: 11AM–9PM
Wednesday: 11AM–9PM
Thursday: 11AM–9PM
Friday: 11AM–9PM
Saturday: 11AM–9PM
Kai Estio
I’ve been to this Coldstone location before, and usually there’s only a couple of things that go wrong, but never have I ever had an experience like this. There were 6 people behind me, I was waiting in line for about 10 minutes and there were 3 people at the front. Only one girl was using the register, then this young woman with blonde wavy hair, no name tag and no hat seemed like she had an attitude towards a customer. She also rolled her eyes at the customer after she said she didn’t want a cone but wanted a bowl, while the worker was in her own world not paying attention to the customer. After that interaction, the blonde girl went to the back and never came back out, and when one of the workers in the back asked for help, I heard the young lady say “I’m not going back out there.” I’ve also read some of the other reviews and it seems like there’s a continuing problem with the staff, and management needs to given to someone more responsible. Staff need to be more respectful and need to get their acts together.
Shean Wilder
Had the Oreo, Vanilla ice cream, with Almond's, & fudge, in a waffle cup ( Large ) it was amazingly delicious.
Quickflip TY
Slow service been here hour in the same spot workers move slow with attitude
Robert B. Hamilton
Not impressed didn't look like the picture. Made a 4$ dairy queen blizzard look like the winner. Won't be back this year or next. Dairy Queen is the winner... Please don't service the people behind me in line first.coffe ice cream does not taste like it coffee ice cream
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Masks are required for entry, no sampling due to Covid and 6ft between parties.
If by vegan ice cream you mean some kind of frozen dessert that does not have animal products including milk and cream then yes they do have some non dairy products. I would always call first to see what they have because I know it changes.
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