Cold Stone Creamery

Category: Ice cream shop in Northside, Jacksonville, FL

Address: 840 Nautica Dr Ste 123, Jacksonville, FL 32218, USA

Phone: +19047570637

Opening hours

Sunday: 11AM–9PM

Monday: 11AM–9PM

Tuesday: 11AM–9PM

Wednesday: 11AM–9PM

Thursday: 11AM–9PM

Friday: 11AM–9PM

Saturday: 11AM–9PM

Reviews

Kai Estio

Aug 26, 2022

I’ve been to this Coldstone location before, and usually there’s only a couple of things that go wrong, but never have I ever had an experience like this. There were 6 people behind me, I was waiting in line for about 10 minutes and there were 3 people at the front. Only one girl was using the register, then this young woman with blonde wavy hair, no name tag and no hat seemed like she had an attitude towards a customer. She also rolled her eyes at the customer after she said she didn’t want a cone but wanted a bowl, while the worker was in her own world not paying attention to the customer. After that interaction, the blonde girl went to the back and never came back out, and when one of the workers in the back asked for help, I heard the young lady say “I’m not going back out there.” I’ve also read some of the other reviews and it seems like there’s a continuing problem with the staff, and management needs to given to someone more responsible. Staff need to be more respectful and need to get their acts together.

Shean Wilder

Aug 20, 2022

Had the Oreo, Vanilla ice cream, with Almond's, & fudge, in a waffle cup ( Large ) it was amazingly delicious.

Quickflip TY

Jul 17, 2022

Slow service been here hour in the same spot workers move slow with attitude

Robert B. Hamilton

Jul 7, 2022

Not impressed didn't look like the picture. Made a 4$ dairy queen blizzard look like the winner. Won't be back this year or next. Dairy Queen is the winner... Please don't service the people behind me in line first.coffe ice cream does not taste like it coffee ice cream

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Questions & Answers

Do u have birthday cakes

Casandra Laster | Sep 26, 2019
Lawrence Cash | Sep 26, 2019

Yes

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Do they have ice cream cake and cheese cake

muller mazard | Sep 26, 2019
Vernel Davidson | Sep 26, 2019

Yes cheesecake ice cream it's good as hell 2

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What are the Covid safety practices like here?

Anonymous | Sep 25, 2022
Tanice | Sep 25, 2021

Masks are required for entry, no sampling due to Covid and 6ft between parties.

Vegan ice cream?

Natalie Lost_in_the_right_direction85 | Sep 26, 2018
Donald Rull | Sep 26, 2018

If by vegan ice cream you mean some kind of frozen dessert that does not have animal products including milk and cream then yes they do have some non dairy products. I would always call first to see what they have because I know it changes.

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