DOH - St. Johns County Health Department

Austin Jewsbury

Rather institutional

KCorruption (KCorruption)

Zero customer service. Nobody ever picks up on the phone lines. As a result I haven't been able to get the help I need. It's always just robo-calls, and they automatically hang up if you ask for a representative. Just goes to show how much the state of florida cares about its people, when they're willing to ignore their needs.

David McIntyre

Walked in and a security officer had me call a phone number to talk with someone and they had me leave a voicemail for the nurses. Haven’t heard back.

Jess Mateer

**BEWARE**Walked in to inquire about a test that the website says is performed here. The service in NOT available yet for a few weeks and the information on the website says nothing about this. I even called first to make sure and of course, no answer. One security officer was asleep. When asked where the front desk agent was, they both looked at me for a solid 10 seconds and didn’t say anything and looked at me like I had two heads. They were very unhelpful and not welcoming in the least. Definitely a truly negative experience!!