Zales

Category: Jewelry store in Southside, Jacksonville, FL

Address: 10300 Southside Blvd, Jacksonville, FL 32256, USA

Phone: +19043631680

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

sara cummings

Sep 24, 2022

Wonderful! Wedding rings purchased from Zales in 1960. Been with them ever since.

Krissie

Jul 21, 2022

My husband called to get my band repaired and after hearing the rude tone and snarky comments the “manager” Jolynn said to him I took the phone. He wasn’t going to say anything but I was in utter disbelief! She refused to acknowledge her tone and snarky comments but quickly changed it after I repeated that I heard it all and that I wouldn’t have known how to answer to the question (since we don’t work in a jewelry store) so to carry that kind of tone and make those snarky comments was absolutely ridiculous. Jolynn I hope you find a better customer service method cause that was horrible and you know you were being rude. You don’t need to be a manager or work in the service industry if you can’t work with people.

Southeast Telephone Co.

Jun 10, 2022

Love this store. The sales people are very knowledgeable and helpful. I will be back

Kenneth Williams

May 30, 2022

Do not do business with this company. My husband bought my $3,000 wedding ring here and bought a warranty because it was used. The diamond broke on their used ring and this woman said we are being charged $600 to replace the broken diamond on their ring even with their warranty

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 25, 2022
Rob Shumate | Sep 25, 2021

Zales at the Avenues Mall - masks are required. Walk-ins accepted and appointments encouraged. One way in and one way out. Plexiglas at check-out counters. Staff are masked.

Can you make an Zales payment at the store?

Marion Hill | Sep 26, 2019
Tamara Strozier | Sep 26, 2019

Yes

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