Roses Express

alex fernandez

roses express 103rd st jacksonville , what it seems like the store manager, need some training in how to approach customers without making them feel uncomfortable , i went to buy just detergent but decided to look around , this guy comes from a far distance and yell hey! whatsup!, i was like confused and then when he got close to me asked if everything was ok? i worked retail for too long to know that is not how you approach a customer. I understand the area is a bad place full of theft but if its going to be like that just close the store and put a sign with phone number or website and do curbside pickup only.

Kelly S.

i am in love with roses express...i have found my newest place to shop for everything.

Scott Sanborn

I went looking for a box of staples, but didn't find any. When I told Melissa at checkout, she reached over to HER box of staples and gave me a few rows. You don't see that kind of customer service any more! Thank you, Melissa.

cat turner

The cashiers for the most part and the seafood department have always been very helpful I live close to this particular store. In the last year it has gone down hill as far as attitudes. Every single time I went in there to get fresh deli meat I was met with extreme attitude the young lady was literally cursing and talking trash under her breath. June24th around 7:40 was my last effort.Told us to look in the refrigerated department for for a particular meat which was not there. I was literally mortified and told my husband I was scared she was gonna do something to the meat she was that livid. But it's usually the same departments with employees having bad days out of common courtesy we apologized and she still was spewing a few unnecessary things. We now go to the location in Orange Park which I have yet to find a real complaint they are very welcoming and professional for the most part. Complaining to management does no good of course they're all friends and they should have each other's backs but sometimes it's not the customers it's actually the employee.