Bank of America (with Drive-thru ATM)

Marge Lown

Very helpful

William Golding

Poor customer service. Booked an appointment online. Left work early to attend the appointment. They did not look at the note section of my notary request and had to refer us out.

David Pernia

When I opened up this BoA Google page, I was not surprised to see it was 2 star rated already. I would’ve given it 0 stars if I could. I went to this BoA today just past noon & was lucky to be serviced by the lovely Ms.Asfana(I think that’s how you spell your name). I just had to deposit 2 checks & Ms.Asfana decided to bring up a 1 star survey I left for her 1 year ago. She had great memory but she couldn’t recall how she treated me that day. I don’t go out of my way for bad surveys or reviews. If I wrote a bad survey/review on your behalf, it was for a reason. Ms.Asfana was in her feelings today & caused a scene inside the building. As I looked around to see if any coworkers or customers were witnessing, all of the coworkers that were looking at us had turned their heads so quick 🤣🤣🦝 Ms.Asfana, because of your lack of accountability & poor customer service to me today, that was the last time i will ever conduct business w/ BoA as a whole. I’ve been w/ BoA for 15+ years but Achieva right down the road has impressed me.. especially w/ the better looking women at the counter 😍 I was having a bad day just like you except I handled mine a lot better. You got so upset w/ me that you started sucking your teeth & stumbling over your words. It’s no problem.. after this review I will completely forget you even exist. Ima boss.. i don’t clock in for nobody. I work when I want & I vacation when I want. I do not care about your feelings & neither does any customer that walks through those doors so next time just do your dam job & keep your sob story for somebody at home who cares. 🤝

Sunna Clark

I understand closing on Saturdays due to staff shortage, I understand closing early due to staff shortage, but I don't understand no one in the bank during regular operating hours to help customers. Very short staffed and the customer service is at best a two out of ten To response: I know where other locations are. I've been a BoA customer for well over ten years. This particular location is awful and needs guidance, retraining, and support.