Cutting Edge Network Technologies

Cutting Edge’s expert technicians are knowledgeable with the intricacies of different compliance obligations. They can assess your system and offer you advice to make it compliant.

We tailor our solutions to the specific needs of your company. This way, you only pay for what you need and your system isn’t overcapacity all the time.

We are worried about the amount of SPAM and phishing emails we get and think it's only a matter of time before an employee clicks something they shouldn’t. Can you help?

We have a lot of employees working remotely and are concerned with how this might impact our security. Is this really a problem?

Cybersecurity is an extremely vital component of the fast-paced digital world we live in. The dangers are undeniable, which is why Cutting Edge Network Technologies always strives to stay ahead of emerging cyberthreats.

If you want to save money, don't have enough resources for a full-time staff, lack funds to pay for IT specialists, or want to cut back on IT expenses, you are a prime candidate for Cutting Edge’s managed services.

By outsourcing your IT to Cutting Edge, you’ll enjoy scalability, solid disaster recovery, easier access to subject matter experts, lower costs, and the opportunity to focus resources on key business development areas.

Our remote support service resolves 90% of our clients’ issues. For issues that require an onsite presence, we are part of a nationwide “Partner Network'' that we can call upon to perform onsite visits on our behalf.

Our Managed IT services usually include network monitoring, software updates, unlimited IT support, cybersecurity, and other customized IT solutions depending on your business needs.

We specialize in IT solutions for small businesses, so our consultants can help you plan, deploy, and manage everything your workforce needs to work productively.

IT outsourcing might seem like a costly practice designed for large enterprises, but many SMBs are actually benefiting from it as well. By paying a low monthly fee, you gain access to a full team of technology specialists who work proactively to keep your systems running smoothly around the clock.

This is very common with Citrix Remote Desktop. Any IT company can install Citrix/Remote Desktop and get it working fairly quickly through initial wizards, but only a few have the training and technical background on how these systems work and how they should be configured. Our certified engineers can absolutely help with stabilizing your Citrix/Remote Desktop environments and put repetitive issues and stress behind you.

We host and support cloud servers and applications in both our own state-of-the-art data center and data centers operated by major cloud vendors like Amazon and Microsoft Azure.

Yes, we do! We have an after-hours “on-call” emergency team that not only answers emergency support calls after hours, but also monitors our clients’ servers or infrastructure 24/7.

Yes, we fully support, manage, and have a security toolset for Apple/Macs.

Yes, our consultants will do all the legwork you need to achieve and maintain PCI compliance so you can focus on your core operations.

Yes — 90% of our clients are either Medical, Legal, or Financial practices. This means our Managed Services offerings are centered around security and compliance. Usually, IT companies treat security as an afterthought, while we integrate a lot of security and processes right into our offering — all included!

Yes, we can. Many companies are generally happy with their IT provider, but have used them for so long that they aren’t sure where they stand compared to all of their peers. We can do a standard or in-depth assessment of different aspects of your IT such as Network Security or Backups and Business Continuity, then provide general recommendations of what you can do to keep them current and optimized.

Yes, we can definitely help. We call these kinds of agreements “Point of Contact” agreements. We are able to supplement your team with our enterprise-class management and security tools, as well as Ticketing Systems. Our dedicated Network Administrators and Virtual Chief Information Officers can also ensure your IT is providing you maximum ROI, and is aligned with your long-term goals. Tell us about your business and we’ll take it from there.

Most IT companies think of cybersecurity as an afterthought, whereas we base our entire Managed Services offering on security and compliance. We include a range of security tools with our Managed Services and have a skilled, dedicated Cybersecurity team to ensure all those tools will be implemented and managed properly for your optimal protection.

Our Cybersecurity includes a bunch of cutting-edge tools, but tools are only as good as your processes and ability to manage them. That’s why when you partner with us, you’ll also get a dedicated Cybersecurity team who’ll ensure your cybersecurity is up to the NISTNational Institute of Standards and Technology) standards. Included in our flat-fee Cybersecurity services are also Anti-Virus Anti-Ransomware, Anti-Exploit, Breach Detection, Firewalls with Comprehensive Security, Email Security Filtering, Backups, Employee Security Awareness Training, and much more.

Our Managed Services offering is a bundle of customized, compliance-based IT solutions. Along with the usual support services, we also include dedicated Network Administrators, dedicated vCIO (Virtual Chief Information Officers), Endpoint Security, Server Backups, Firewall Protection, Security Awareness Training, Email Security / Archiving and Encrypted Email and much more – all for a low monthly price that’s easy to budget around.

This is very common, and can happen with both in-house and outsourced IT staff who are stretched too thin. Yes, we can help. We have a dedicated Project team that’ll handle your IT project seamlessly from start to finish. This includes kick off calls, vendor management, implementation, weekly updates, through to post-project support.

We have many customers that have multiple offices, oftentimes in different parts of Florida and the country. We have excellent remote access processes for our support team and clients that help resolve 90% of all issues. For issues that require an onsite presence we are part of a “Partner Network” all over the country that we can call upon to perform onsite visits on our behalf.

We can definitely help here and understand just how frustrating and scary it can be when you are facing a compromise. We have a highly trained and dedicated Cyber Security team that can either take over the oversight and action plan for the compromise or work with your IT company to help remediate the problem. We typically evaluate the situation and come up with an Action Plan within the first two hours after getting involved. Give us a call before things get worse!

Office 365 or Gmail alone do not have the necessary security built in that we / our clients require. They are solid email hosting platforms but need additional security to keep your users / company safe. For this we use an Enterprise class Email Security system that ties right in to Office 365 and Gmail to scan all incoming and outgoing email for malicious content, Archiving of all email and encrypted email for sending sensitive information over email. In addition to this neither Office 365 or Gmail back up your data – you need a third party to back this important data up. Our clients really value this part of our Managed Services and is included in our standard offering.

It’s all in how you set up your employee remote access. COVID forced many businesses to allow employees to work remotely / from home and most IT companies scrambled to quickly set this up. You have every right to feel concerned about how this impacts your security – if set up incorrectly (normal) you could have well known security flaws that can make you highly susceptible to hacking, ransomware and other malicious actions. Give us a call and we can do a quick audit to let you know where your biggest issues might be.

Depending on the size of your company, outsourcing your IT can not only be more beneficial technologically, but also financially as well. When you outsource with us you don’t just get an IT Support person, you get an entire TEAM of highly trained people and a whole host of Enterprise class security and management systems – all usually for less than what you would pay for a single medium range tech!

Absolutely! We have clients ranging from 15 employees all the way up to 400 employees across many sites. This is a very common question we receive from companies struggling with their IT. Usually, they have been with an IT person / company for a long time with good results, but recently began seeing delayed responses, out-of-date IT practices, persistent recurring issues that just never seem to get fixed permanently. Let us come in and chat about what issues you are having. We will be more than happy to see what direction might be best for you – even if that direction is not necessarily with us!