Eleanor Health

Connie Ezzell

Today makes exactly 1 week since I found out about Eleanor Health. My health insurance introduced me to Eleanor Health. Since the very first day, (being only just 7 days today), this Health Service has gone over and beyond any other skilled agency I have EVER dealt with. I've had business relations with many, many offices, companies, organizations, etc throughout my adult life of 30 years. Surely I've had good relations with the representatives or agents of other businesses, but nothing compared to Eleanor Health. The day an agent from Aetna, my health insurance, randomly called ( I had previously just been discharged from the hospital), I was asked by the agent if there were any services she could help assist me with. I asked her what type of services is she referencing. She began telling me that Aetna is partnered with Eleanor Health that can provide many personalized health services and/or treatment programs. The agent began naming a list of services that are provided. While listening to her, she mentioned a treatment program that Eleanor Health provides. I expressed my interest in it and explained why. Very quickly, I was speaking to a health advocate from Eleanor Health. I discussed my reasoning of interest with their services. She gave me information on it and scheduled a Zoom, video chat appointment for my husband and me to have with her the next morning at 7am. Our appointment was on time and just as planned. She was very patient, had great listening skills, provided all contact information for herself and two other contacts we possibly would need at some point. She answered questions we had and obtained our contact information. She informed us she needed to reach out to therapist who dealt with our needs and would follow up with us to provide the information. Before completing our call, she scheduled us another appointment with her for the following day, same time. (My thoughts of how our health advocate was so diligently working for our benefit was amazing me). At the next days appointment, she gave us the information of the "couples therapist" we would be seeing at our next appointment. She already had the appointment scheduled and it was just 7 days away @ 9 am. (There's something very important that I'd like to insert here. Our health advocate with Eleanor Health is - Tara; and she has really impressed me. She proves her words with her actions; and she puts the interest of her patients as top priority) After the appointment with the couples therapist, Tara had an appointment scheduled to see her the following morning at 7am to review and follow-up on the previous days appointment. This same treatment is what we're still receiving.... And we know that every time we join in to a zoom call with Tara; we'll be greeted with a big & happy smile and a beautiful personality as well. Every business needs a Tara for every patients contact !!! Tara has forever left a mark on our hearts; not just because of her sweet spirit; but also for the agency she represents. Eleanor Health has also been impressive. Just for the short time I've dealt with them... This organization knows how to treat patients and will be greatly blessed in return !!! After I have had more time dealing with Eleanor Health, I will post an updated review. I'm expecting the same generosity, but I'll have more inspired moments too share 😁🤗

Alli Barnette

I was attending another online facility before I found Eleanor health and I am so glad that I decided to switch. The staff here always helps me if I have any issues getting my medicine pushed through with the pharmacy. My peer support person Sasha has been amazing and I feel that I can talk to her freely about anything. The doctors always listen to what you have to say and try to help you the best they can. My therapist Evan always listens and helps also. All around these people have no judgements whatsoever and I have never felt better about the direction I am going in.

Christopher Hebel

PLACE IS ATROCIOUS. I NEEDED A ONE DAY BRIDGE UNTIL MY NEW PRESCRIPTION AND THEY PUT ME THROUGH HELL. DENIED ME THE BRIDGE FOR 24 HOURS AND NEVER CALLED IN WITHDRAWAL MEDICINE. ABSOLUTELY ZERO COMPASSION. STAY AWAY OR BE WARNED.

Chris B

I can’t say enough great things about Eleanor Health. They are helping me get my life back on track and after 15 years of being on pain meds I can finally live the way I was meant to. Every day is a blessing now, I use to think I needed medicine to get through life but now thanks to them I’m realizing how much life I was missing because of opioids. The nurses, doctors, therapists, and everyone in between are so helpful and willing to go well past their expectations to help me become a more productive person. They are totally about helping people with their addictions and not in it for the money, like most other places. I have been telling everyone about Eleanor Health and my family is forever in debt to them. I would highly recommend them for anyone who is stuck in addiction and wants help. Sincerely Chris-