Ansafone Contact Centers

Norcal Recognition Products

DO NOT HIRE ANSAFONE. This is possible the worst company I have ever dealt with in 35 years of business. They constantly make mistakes on the callers name, spelling, and most of all their email address which renders the service worthless. I used them for a year and then I complained. They said they would improve the service so I gave them another chance. Now at the end of year two, they are even worse than the first year. The customer service manager whose name is Will Sadural and he is horrible and should be fired. He asked me to send him examples of the mistakes and I only had time to send about 20 but there were 5 times that. Do your self a favor and save much aggravation and anger and find another company. ZERO STARS if I COULD DO IT.

TJ Padilla

Worst telephone answering services company. We ended up losing a client because a caregiver called in and their agents are not able to follow a simple call flow and they tried the patch to sales when sales are off on weekends. We tried calling and emailing them several times but they are super unresponsive. They are so bad that they don't even have someone to pick up the their phone when you call them.

Elizabeth Lazaro

Learned soooo much here and thankful for this place

June Corona

Loved it, great day