Retreat at Spring Park

janie villalon

I really enjoy living here. Its odd not seeing Patsy H. everyday. It’s just different. She was a major impact both inside the office & within this community.

Volvo Ho

Every since new management has arrived, my experience with and opinion of the property has went DOWN. Whenever there’s a need to speak with management I feel I’m being rushed and brushed off. It takes forever to respond to any type of request or inquiry, IF it is addressed at all. My satisfaction with the property is nowhere near what it used to be. Management can make or break an experience and mine has definitely been broken…similar to the gate surrounding the property, allowing free access to any and everyone. Update: Despite the manager’s response, the gates remain broken. I’ll edit my review when they are ACTUALLY fixed.

Larissa B

No one showed up to work for my scheduled 9am tour. The only guy working onsite was the pool guy and he was also surprised that no one was working. It was extremely upsetting especially because Carmen ( from management co) sent me an email the day prior confirming my appointment time in which I replied minutes later that I was looking forward to it. I even waited around another hour because both signs outside the leasing office had 2 different hours of operation listed. One listed 9 am as the start time and the other that you see first said 10 am. Stayed around till a bit after 10 and still no one showed up. I even called the Management company (Morguard) & Latisha wondered why I was scheduled for 9 am considering they open at 10am. Again I referenced the email Carmen sent, after further investigation she concluded that they had many tours scheduled for 9 am on Saturdays. I also emailed to no avail. This is completely and utterly unprofessional. I was actually looking forward to a great experience considering many great reviews. For a first impression, this is awful. Update: Priscilla reached out and rectified the situation. I was able to tour the unit and love the units and neighborhood. She was really sweet and apologetic regarding what happened.

Patricia Kamhi

Management has changed and assistant manager fails to understand that she needs to be available when she gives a resident a 24 hour lockout notice for failure to pay an additional fee. This new property management has been very slow to respond to any residents.