Sleep Inn Horn Lake-Southaven

Robert cox

Rooms were clean. Reasonably priced. Staff was very helpful. Would definitely stay again. I would highly recommend this hotel to everyone. 5 stars....

Laura Barto

I would have given a higher rating but I reserved a non smoking handicapped accessible room. It reeked of smoke including the bedding and pillows. I was also told there was a $100 incidental charge at check in and it wouldn’t be refunded for two weeks nothing was indicated when I made a non refundable reservation on the policies statement. I made sure they knew I didn’t smoke! Also the stated policy was $15 per pet. They asked how much my pet weighed. I assume if she had been over their weight minimum I would have paid more. There wasn’t an ice bucket or coffee maker. They put two tea bags in my key envelope lol. I went to go out to get a pop but all the handicapped parking spots were taken. I couldn’t see a sticker so I stayed put. I told the front desk clerk that the spot was taken and she said it was hers! She said it’s because she works here! That’s no excuse for an able bodied twenty something to take a handicapped spot!!! Grrr! This is a very icky place. I should have looked at the most recent reviews but I was hoping for better since earlier reviews were better. Be careful unless you’re able bodied and smoke and have a small dog!

Brenda Patton

One star only because has to nasty inn rude front desk people. Was charged a $100 incidental deposit on July 2 and still has not been released. Spit on sink urine drops in front of commode hair in shower. Hair on sheets had to sleep between comforter and top sheet. Holes in walls room numbers marked in markers on the outside of rooms. Filthy filthy. When we tried to cancel our room because of the s conditions was told we would not receiving a refund. Never again

Gloria McDonald

Only chose this hotel because of locality to destination and member discount. First room had a bad mildew smell and my hubby said he was bit by fleas. Was changed to an at least acceptable room for the night. Was not told when making reservations that an extra $100 deposit was required for insurance. Would not not have booked knowing this in advance because property really needs repairs badly. Overall not horrible but could be better in comparison to others in vicinity.