Sears Appliance Repair

danny weathers

* Joseph is a wonderful technician . Everything about him and his work is top notch.

James Stutzman

I called to ask about a part and I got put into a survey, that I had no choice to bypass, about getting a free medical alert bracelet, I tried talking over her she would not stop talking so I just hung up, so much for trying to get a part for a microwave oven

Dorne Ellsworth

Tech came out to diagnose. Part was ordered and 'install' appointment set. I was forced to prepay for ALL. Part and install were cancelled without notice and no refund has been processed. Original call to them said refund is in the works, part not available. Follow-up call says phone number not working. System does not allow me to rate 'ZERO' stars but even that would be too much. Trying to Resolve through charge card Dispute. Charge card dispute process was a no-go. Still no contact from Sears. Still no refund. Still no way to talk to anyone at sears. Aug 12 Update (this started in June) - Finally found a live body on the phone who was able to transfer me to someone who might help. Neither of these individuals spoke English very well. The rep was able to confirm all my information and it sounded like they would initiate a refund of an appropriate amount. She also gave a new website/email/ph# for future contact. I'm not holding my breath but I'm putting my fraud complaint at the AG's office on hold. The mere fact that she claimed to 'initiate' a refund proves they had done nothing toward that end and likely would not had I not persisted.

David Dowler

Very professional tech. Very highly recommended