Shoe Dept.

Category: Shoe store

Address: 4140 Veterans Memorial Dr Ste 6, Batavia, NY 14020, USA

Phone: +15853433604

Opening hours

Sunday: 11AM–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Louvenia Jackson

Sep 9, 2022

Variety of shoes at reasonable prices

Joan Sherman

Aug 27, 2022

Finally found some black shoes. Price was discounted too!

Jennifer Henderson

Jun 30, 2022

Bought sneakers

Sherry Thomas

May 29, 2022

Good selection. I signed up for rewards program

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Questions & Answers

I tried placing order it will not take my address or credit card, can you help?

Shoe Dept. | Aug 25, 2022
Ed Cross | Sep 17, 2022

Call the main office

Can I do free ship-to-store?

Shoe Dept. | Aug 25, 2022
Ed Cross | Sep 17, 2022

No it's ship to your home

Where is my refund?

Shoe Dept. | Aug 25, 2022
Shoe Dept. | Aug 25, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

I lost my receipt and need to return shoes, what are my options?

Shoe Dept. | Aug 25, 2022
Ed Cross | Sep 10, 2022

You can still return them as long as they haven't been worn outside

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. | Aug 25, 2022
Shoe Dept. | Aug 25, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. | Aug 25, 2022
Shoe Dept. | Aug 25, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my confirmation/shipping email?

Shoe Dept. | Aug 25, 2022
Ed Cross | Sep 3, 2022

If you supplied an email it was sent to your email

Can an item purchased at a SHOE SHOW MEGA location be returned to a SHOE DEPT./SHOE DEPT. ENCORE location?

Shoe Dept. | Aug 25, 2022
Ed Cross | Aug 25, 2022

Yes

Can an item purchased online be returned to either a SHOE SHOW MEGA or SHOE DEPT./SHOE DEPT. ENCORE location?

Shoe Dept. | Aug 25, 2022
Ed Cross | Aug 27, 2022

Yes

Are you hiring?

Shoe Dept. | Aug 25, 2022
Ed Cross | Sep 3, 2022

Yes

What is your donation policy?

Shoe Dept. | Aug 25, 2022
Ed Cross | Aug 25, 2022

Send in too home office,they will take care of all donations

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