Sutter’s Marina Irondequoit Bay

Kellie Traver

Sutters is the best Marina in Rochester. Ryan and Alex are so knowledgeable and helpful. We are first time boat owners and they have been fantastic.

O O

There is a flaw in the new electric. The boat plug cover on the bottom outlet is too bulky to get a plug in it. And I still don't have a water spout at my slip

Paul Friedman

Great folks and they have a wonderful staff. Best place to dock the boat on the bay. I highly recommend Sutters Irondequoit Bay.

James Hondorf

I have used Sutter's for the past 5 years to acid wash my boat before winter. I was always very happy with their service. However, the price of acid washing has gone up 55% in since 2017. When I asked about the price increase, I was told by a Sutter's employee that the owner gets together every year with the other marina owners on the bay to set pricing for winterizing services. This is called price fixing and is illegal. On top of the price increases, my boat was damaged this year while it was in Sutter's possession. When I picked my boat up there was a large scratch that was deep enough to require gel coat repair. After a lot of back and forth, Sutter's admitted that the boat was scratched while on their property. They blamed another customer who was picking up their boat. Long story short, they connected me with a third party to repair my boat, I was told that the scratch would be invisible after repair and should last at least 2-3 years. I went to pick up my boat and the scratch is still very visible and looks terrible. When I told the General Manager, Joe Paris about my issues with the repair, he was rude and hung up on me. I am so disappointed in both Al Sutter and his GM.