Address: 4098 W Henrietta Rd, Rochester, NY 14623, USA
Phone: +15853593900
Sunday: Closed
Monday: Closed
Tuesday: 10AM–7PM
Wednesday: 10AM–6PM
Thursday: 10AM–7PM
Friday: 10AM–6PM
Saturday: 10AM–3PM
Roben Isaac
I brought in my engagement ring and my mothers wedding bands to be reset together. I had no idea what I wanted. Eve took so much time with my husband and I helping me find something that would work with two different styles and sizes of diamonds. She also helped us pick out a style for another ring with my kids birthstones. I picked them up today and they are absolutely breathtaking! Liz the designer did an amazing job and they turned out even better than I could have hoped for!! I could not be more happy!! Thanks to Eve and Liz again for all their help and care. Roben Isaac
Marisa Leitner
The Gem Lab was wonderful with the adjustment of my ring and re - creating my wedding band when one of the diamonds was lost. They made it look like new and it fits even better than before.
Elizabeth Gimeli
Absolutely best in class service and display of so many beautiful pieces of jewelry and stones! Repaired a ring with in minutes and graciously took care of everyone as they entered immediately. You can tell they respect the family history of their business and value the clients who helped build them. Stop in you will be glad you did! Congratulations on such an outstanding business!
Tamara Shakarjian
My engagement ring is a 100 year old estate piece. I recently moved back to Rochester and needed to find a jeweler to repair the setting. There are various jewelers in the area with good reputations but, when I saw that the Cassarino family owned The Gem Lab, I had to choose them. I went to school (K-12) with two of the Cassarino children. Paul, the current owner, was a year older than me. Knowing what kind of a person he was growing up, I felt fully confident that he is trustworthy and that his skill level and sense of style would be outstanding. Besides having the repairs made to the setting, we followed Paul’s suggestion that we bond the wedding band to the engagement ring to prevent damage to the setting. After the cleaning, repairs and rhodium plating to both rings, the set looks great. The engagement ring is absolutely stunning and my husband and I can’t stop looking at it – the transformation is amazing! Thank you, Paul! The Gem Lab will continue to be our jeweler of choice.
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Sorry, no.
they can do anything for the right price
Yes, stop by today. We are open until 3PM on July 3. There is no charge to cut off the ring. Any charges would apply to repairing the ring, if you want to.
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