Best Buy

Category: Electronics store

Address: 5575 S Virginia St, Reno, NV 89502, USA

Phone: +17754489797

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Vincent L Williams Sr

Jul 17, 2022

I went into Best buy looking for a laptop I found 2 of them but waited until my finances were right. I found the laptop I wanted for less money so I bought it. The customer service at bust buy was outstanding.

Ryan Perkins

Apr 25, 2022

I am a regular in this Best Buy. I come for personal and business. Every time I come the staff is friendly and asks if I need help. I usually can manage but when I cannot it is a boon. My biggest issues are 1) In Stock items, this was a problem before COVID-19 2) Overall appearance is often messy with items laying about discarded by customers. I will continue to regular this store and will continue to enjoy the people here.

Laura Barron

Apr 4, 2022

I purchased a laptop a year ago. To my surprise I was charged a Membership fee. I specifically told the Sales Associate that I did not want a Membership. I called Customer Service, cancelled the Membership and will be receiving a refund. Best Buy offers good products at a fair price but they should never arbitrarily charge a Customer for something specifically declined.

Don Sotto

Feb 21, 2022

the geek squad is very helpful. I wish i could remember the name of the guy that helped me so i can specifically mention him here. He was very helpful and even went to the back to thoroughly check. i went there feb 20 2022 around 5:45pm and bought SSD harddrive. All I can remember is that he was tall and skinny- whoever you are, great job

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Questions & Answers

how do I return an item that I just bought?

drstollmeyer | Feb 11, 2021
Scott Wittig | Feb 12, 2021

In store

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Can I order and pay for appliances at the Redding,CA Best Buy, but get them delivered (and installed) on the west side of Tahoe in Tahoma out of your Reno, NV store?

Hillary Jones | Oct 14, 2021
Salem Lynn | Oct 15, 2021

Just order it from our store and don't forget your Totaltech membership that will get you basic installation for free after October 5th

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Do you have any Nvidia 3070 graphics cards y for sale?

Nick P. | Apr 17, 2021
John Drossi | Apr 18, 2021

No I do not at this time but if I get any in I'll let you know.

My supervisor has 2 tvs to recycle. Does she bring them to the curbside drop off area? Is there a charge?

Heather Ramsey | Feb 11, 2021
Sandra Carrillo | Feb 12, 2021

I would call them!

I see a charge for a BestBuy Renewa00015784 on my bank statement for 199.00 can you tell me what this is for? Pat Meidell 14220 Powder River Court Reno, Nevada

pat meidell | Feb 11, 2021
Sean C | Feb 12, 2021

Just a customer call them and ask

Do you have any ps5 available for pre orders?

Nick P. | Feb 11, 2021
davis mclaughlin | Feb 12, 2021

I don't know if they do or not. I'm just a customer.

Can someone pick up the phone, I have been on hold for 25 min!

Terra Calegari | Feb 11, 2021
Lillian Dantzler | Feb 12, 2021

Only if they have the item in stock..you could pick it up.

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I cannot watch amazon streaming without first disconnecting the power to my modem for about 20 seconds. Do I need a new modem? or is there a problem with Amazon streaming? Would a bad router cause this?

doug kucera | Feb 11, 2021
Frank De Feliccia | Feb 12, 2021

Call Best Buy Greek squad they'll know.

Bought TERK indoor antenna today. Unable to get main channels CBS etc. Followed directions exactly can I return item to store?

Arlene Corcoran | Feb 11, 2021
Emma B | Feb 12, 2021

Yes

How do I make an appointment with a manager who knows a lot about your refrigerators?

Norma Stone | Feb 11, 2021
David Barnett | Feb 12, 2021

Call them and te them what you want. That way they are hopefully ready when you go in.

Do you sell kitchenaid mixers?

jorge luis garcia | Feb 11, 2021
Scott Cody | Feb 12, 2021

Yes, they do.

I have bestbuy charges on my bank account which I don't know what they are for and I did not authorize them.

Marlowe Smaby | Feb 11, 2021
Ben Romero | Feb 12, 2021

You can call them, and they will work with you to figure out what is what..

How are you handling shoppers that want to enter store?

Geraldine Cassinelli | Feb 11, 2021
Jason Dwight | Feb 12, 2021

Yes they've been asking what you want and they will go in and get it for you.

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I need to purchase a security camera and need a geek squad to install it in the house. Can you do that today or tomorrow morning? Thank you Sue

Sue Mesak | Feb 11, 2021
Ben Romero | Feb 12, 2021

You would have to call best buy, and find out if they do install, not sure if they will with the way things are right now??

Do you make subwoofer boxes

Michael Gordon | Feb 11, 2021
TreeQ | Feb 12, 2021

Call a cabinet maker. Had mine done in Koa wood from Hawaii.

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what time does it close

Chuck Conner | Feb 12, 2020
joe murphy | Feb 13, 2020

9pm

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Do you buy used cameras or binoculars?

Dawn Rusk | Feb 12, 2020
josh ob | Feb 13, 2020

They have a variety of open box items. Look on website or call

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do you have apple mac computers

Patrick Mulkerns | Feb 12, 2020
Kallie Mendoza | Feb 13, 2020

Yes. They have many apple products

Does best buy sell music cd

kevin towne | Feb 12, 2020
Edwin Jaymes | Feb 13, 2020

Yes they do

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Do they have copy service

Stephanie Gill | Feb 12, 2020
Daniel Stanfill | Feb 13, 2020

No. Try FedEx office, staples, or office depot.

Do you carry the protein bars called Built Bar

Dave Moore | Feb 12, 2019
Derik Sidener | Feb 13, 2019

They do not. This is an electronics store. They sell computers, home entertainment devices (i.e. TV's, game consoles, music players movies etc.) And home appliances. They have drinks and snacks up by the registers but that's it. You want a protein bar, go to whole foods. You won't find a whole lot of protein in a best buy product and I also don't recommend trying to eat most things in that store. Good luck.

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Can the GEEK SQUAD help coordinate a switch from The Evil Empire, Spectrum, to a different system? Not Direct TV but a combination of streaming services like, HULU, AMAZON FIRE, ROKU, NETFLIX that provides most of the same channels.

Rick Topper | Feb 12, 2019
Cade Plainview | Feb 13, 2019

I actually believe they have a plan now in which if you purchase there total repair, they can operate on tech and systems that weren't purchased from the store itself.

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Do you take old TV at your store location, if so do we bring in the store or to a back door?

Lori Hagge | Feb 12, 2019
Steve W | Feb 13, 2019

This forum does not actually go to Best Buy, you know. The best way to get information from the store is to call them. This forum is for exchanging information among the local guides as far as preferences and so forth. Just FYI.

Tienen audífonos samsung gear icon x 2018? Do you have hearing aids samsung gear icon x 2018?

AUTOS yeshua | Feb 12, 2019
Kimberly Rees | Feb 13, 2019

I don't know either. Sorry.

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Is there a new Ipad 9.7 coming out?

Lynda Bell | Feb 12, 2019
Steve W | Feb 13, 2019

I don't think this is quite the correct venue for that question, you may want to check Apple's website.

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Is there a travel transformer?

seongyoon JeoNG | Feb 12, 2019
Jason Vickers | Feb 13, 2019

While they are carried at this location, you can check stock levels at each location at bestbuy.com

does best buy recycle printers

Nancy Esch | Feb 12, 2019
Dean Ewing | Feb 13, 2019

No but they will give you a $2 coupon if you bring in an empty printer cartridge

Do you have all seasons of Dexter?

Justin kelso | Feb 12, 2019
Steve Gordon | Feb 13, 2019

I don't believe they have it in store, but you can always get it online ;)

I have 35” Sony trinitron that needs to be recycled. The screen is 26”. Can I bring it to the store and pay a fee for you to recycle?

Joni Taylor | Feb 12, 2019
David Banderas | Feb 13, 2019

Take it to waste management Bill charge you for the recycling but they will definitely take it

Do I need to make an appointment for a car stereo purchase and install, or can that be done at time of purchase?

Thomas Clarke | Feb 12, 2019
Sherri Del Soldato | Feb 13, 2019

You can go in to look for a stereo but they generally schedule appointments for install. I agree with Thomas regarding going to one of the shops in town. That's where I went for my truck.

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Is there a cassette player that converts to play cd

Sharon Pizorno | Feb 12, 2019
Pete Viglienzoni | Feb 13, 2019

Yes, there are CD/Cassette/AM/FM players commonly known as a boom box. Not sure who makes them or who carries them.

do you deliver washers and dryers to truckee and what is the price?

Mary Rivara | Feb 12, 2019
Mike E | Feb 13, 2019

They will. You might have to pay an extra fee but im sure they will.

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I have a virus in my mac Computer and would like to set up an appt for Geek Squad repair. I can also bring in the computer for virus repair. Do you also remove viruses from Appl IPADs?

Jim and Adele Barrett | Feb 12, 2018
Mario Flores | Feb 13, 2018

Apple never get a virus But. yes u can bring u computer with u

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my kindle got wet. It will not charge or turn on. Anything I can do??

Cathy Cole | Feb 12, 2018
Warmaster 7 | Feb 13, 2018

You might want to try going to Verizon. Some of the Verizon stores have a machine that can suck most of the water out of electronics. I hope this helps.

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