Address: 900 Panorama Trail S, Rochester, NY 14625, USA
Phone: +15853852420
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–3PM
Bill
I recently change from a wood burning fireplace to a gas insert. I met with Jenny to look at the various options I had and picked out a nice set of logs and a beautiful metal and glass surround. Installation was done by Charlie, who was very informative on the operation of the hand held remote. He was very patient, answering all my questions. The result? I no longer have to clean out and dispose of buckets of ash. Now I have a fire at the click of the remote, a choice of low flame or high flame fire and instant heat. Thank you Jenny and Charlie. I will recommend your business to anyone that is interested in replacing their current fireplace equipment or upgrading to gas. ~Bill
CRIDER M
I called for service, they took my call immediately and went above and beyond to help me get my problem handled.
Jim Cavagnaro
So easy, staff is very friendly. I felt like we've known them for years. Finally bought our new free standing gas fireplace at a price I was very comfortable with. We shopped around and they had exactly what we were looking for. Thanks again and keep up the good work.
Rory Houghtalen
John and Charlie worked with us (which is not easy with how obsessive we are about such a purchase) to pick just the right gas fireplace insert to replace an old wood stove insert in our older home. A careful installation with some custom tweaks make the Mendota we selected look like an original element in the room. Their effort was much appreciated. The fire itself looks for all the world like a real wood fire. A wonderful addition to our home. Just the thing on a cool or cold day to fire up and enjoy with a book or a dram or both!
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No, vent into the room products are not what we consider safe.
Yes, Yes, Yes!
Today's units have a battery back up pack to assist in lighting the pilot when the power goes out. Check their web site or owner's manual for your units features.
not gas
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