Empire Visionworks

Category: Optometrist in Liverpool, New York

Address: 7879 Oswego Rd Route 57, Liverpool, NY 13090, USA

Phone: +13156222000

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–6PM

Reviews

Katie Lebiedzinski

Sep 1, 2022

Have tried to call multiple times and can not get an associate on the phone ever. Was put on hold for over an hour. Have to walk into the store to get anything done properly.

Diane Mudge

Aug 3, 2022

Very nice and takes my insurance but my daughter has Medicaid and they do not take straight medicaid

Jang

Jul 30, 2022

Overall a pleasant experience. The vision screening technician was very kind and quick. Carlos, the employee that was conducting the actual eye exam with the remote doctors was very cool and informative. This location would be top tier if everyone was Carlos, but everyone that I met there was pretty nice in general.

Kealy

Jul 30, 2022

Carlos was very energetic, informative, and funny! Definitely made our experience enjoyable. As well as the vision screening tech who was a blonde woman and the receptionist who greeted us with smiles and were very polite! The Optometrist, Jaison Daniel, went out of his way to try something new to benefit me and my wallet and was very informative and friendly.

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Questions & Answers

If your’re not happy with your sunglasses can you exchange them?

jan tyler | Sep 24, 2021
Andrew Casselman | Sep 24, 2021

You might have to ask the store on that.

If you don’t like your new sunglasses, can you return or replace them?

jan tyler | Sep 24, 2021
Empire Visionworks | Sep 24, 2021

Hi Jan! You are backed by our 100 day satisfaction guarantee. You can stop by your local office for assistance

Read More

I would like to have my glasses adjusted.Is there a simple way to have a code that will allow my getting a "code" on line that does not tie up the Staff in a Visionworks Store ? Don't want new frames ...Don't need To See a doctor or chat ... help !

ronald cosser | Sep 24, 2021
Kaitlyn Male | Sep 24, 2021

Right now, any interactions need an appointment because of covid restrictions, so setting up just an adjustment will be easy. Just give them a call and let them know you only need an adjustment - I'd bet they could probably get you in and out same day.

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