Empire Visionworks Clay

Madison Lashomb

they don’t answer the phone

Sandra G McKenney

Even though I had an appointment, the wait is just too long. After all the tests were done, I have been waiting for 45 mins just to order contacts. I am still waiting so I hope eventually I leave...

Richard M

The service here us ridiculously long. I had glasses come in but wasnt notified, the order was in pending status but i found they were here all along.

Kelly Cook

Myself and my husband both scheduled an appointment together, we showed up, and was told that it would be a VERY long time before we were seen, and if we did wait we wouldn’t be promised we would be seen because the Drs may not pick up (as this is a virtual eye exam) which fine, we rescheduled…then we spent nearly 2 hours there waiting to be checked out and for our printed prescription I didn’t waste even more time trying to order contacts or glasses! This week I have tried to order contacts through a 3rd party and Visionworks would not verify my prescription, they rejected it 3 times with the third party!! I ended up going in person to get my printed prescription so that I could obtain contacts! What a terrible experience! Never will go back and don’t recommend going! My husband was also chastised for not masking correctly while trying glasses on.