Top Notch Counters

Madilynn Le

Took my money, Ripped my kitchen apart, has not done anything from January until now! Stay away from this place

Joseph Schalasky

Signed contract in January 2021 with work to begin in April because they were back logged. Informed them of the many elaborate parties we had planned for June and July. Bill stated they would be done in 6 weeks mid May, plenty of time. They didn’t show up until Mid April, gutted my kitchen and collected another check. Didn’t return for two weeks. Then blew every deadline. Had out of state guests that I had to pay for hotels. Rearrange parties to be in a Hall/restaurant instead of my beautiful house and land. Finally called it “completed” in end of July. Still had some issues to be finished but Bill promised to return if I paid him off. He also held a $1700 rebate from Kitchenaid over my head because it needed to be filed by July 31st. So I paid him off.. one appliance was three years old and didn’t qualify so I didn’t get the rebate and Bill never returned. I texted numerous times as more things came up. Finally I got Facebook involved and he threatened that he would delay coming a week more for every call he received. Well, eight months later I don’t see him coming and have been screwed over. Granite is rough, cabinets cracking, backsplash uneven, caulk job cracking, lighting not centered because they had to move island twice, no management and broken promises! Don’t know if they get their friends to write reviews for them but I will never recommend! Courts here we come! Photos don’t show it all. I will welcome anyone in to see in person.

Troy Griffin

I had a appointment with topnotch on Tuesday 2/2/22 for kitchen counter tops there was no show I called several times no answer nor a return call I saw on Facebook he went to jail I paid him all for the material so now I'm getting will County sheriff involved because I will b pressing charges to the fullest

Linda Witkowski

The owner of the company was arrested for home repair Fraud and other charges. Do you really want to hire??? This company is a nightmare. Do not give them any money!!!! Please go the Better business Bureau to see the REAL reviews. Also check out YouTube under their old name, Express Kitchen and Bath in Frankfort. That will make you walk away. They make promises they don’t keep and don’t care at all about the customer. Like the other reviews, they are so nice when you put money down on a job but then they won’t contact you again until they need more money to pay their employees. They will delivery the tub (not usable because plumber doesn’t show up) and then they come to collect the check according to the contract. Then surprise!!! No one shows up for weeks! No contact. They don’t even return phone calls. We had to drop off their trash at the store front because it was sitting on our driveway for two weeks!! NO usable bathroom in our home for 24 days!!! My family had to use family and friends’ homes to shower in for over 3 weeks. It was humiliating!! And they don’t care and continued with excuses and lies! We have never experience anything like this in our lives and are extremely embarrassed that we didn’t investigate Top Notch, LLC better. Do not go through what we did. Read the BBB reviews. They can’t lie in those. Do not be fooled by the owner Bill. I have never met a person like him before. He is frightening. STAY AWAY FROM TOP NOTCH, LLC. Or you will experience the same nightmare we had. Total of 37 days to finish a bathroom that looks average at best. Terrible, terrible company.