AFFORDABLE APPLIANCES & PARTS

Sarah Snowdin

This place helped so much. They gave me the muscle I need to fix an old part!!! Thanks guys

Dante Canchola

At first it seemed like they were friendly and trustworthy, but what came from a simple request to solve an issue on my appliance resulted in them gaslighting me and trying to rip me off for a fixture on something that costed way less when it was first bought. The owner was awful with stating the process of the washer getting fixed because he twisted his words and said things that were not true the last time I called to what he told me when I first contacted them about my issue. He told me the specifics (pricing, time to get my washer fixed, what needed to be fixed) on the phone, but then I was told differently when I brought in my washer and talked about the problem. He said the price was a specific cost the first time, and then I was told it was triple the first price told days later. The owner said it would take only an hour and could be picked the same day, yet I waited much longer for them just to call back and confirm if I wanted to get that done. He wasn't even at the store when I brought in the washer and wanted him to see it; I mentioned the day I was coming over to drop the washer off in advance. The owner's communication/professionalism was terrible, as he additionally doesn't back up his products even though I only had my washer for a year, and his attitude was petty and disrespectful. From the amount of time that was spent on our end to disassemble and bring the washer just to be told other things, make us pay morefor a used product, and respond to me with the response that it's not our fault but also not their fault is insulting. It was ridiculous when thinking that this kind of problem could've been noticed and turned out differently had people been straight to the point with everything without lying, had been there to actually check out the washer, and had better attitudes while treating their products with better care and respect. That isn't the case for the owner at this store and because of this miscommunication, it made this a completely fustrating, negative experience. It's a waste to get any appliances from their store and I wouldn't refer them to anyone.

Doug Taylor

These guys rock! I reached out to them for advice on my dryer and Matt suggested a $20 part was the culprit. He was spot on and saved me a ton of money on a service call!

King David Lane

I've bought an oven, washer, and dryer from Affordable Appliances. I've been very satisfied with each purchase. Matt even tried to save me money by trying to talk me out of buying the oven and helping me repair it with parts.