New Balance Washington, DC

Category: Shoe store in Washington, District of Columbia

Address: 5301 Wisconsin Ave NW #170, Washington, DC 20015, USA

Phone: +12022371840

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Quinten Lambrechts

Jul 29, 2022

Never responded to my message

Shirley B.

Jun 9, 2022

The young man helped me with measuring my feet for a great fit.

Hershell Hager

May 11, 2022

I’ve been coming here for years and they ALWAYS take good care of me. Excellent customer service and well stocked store. Will be returning for all my NB purchases! 05/11/2022: Recently had a bad experience here. I attempted to return a pair of shoes purchased on newbalance.com(which I’ve done at the store before) because they sent the wrong size. I even called before to confirm whether they could do it and drive in rush hour almost an hour to the store. I get there and the man tells me that they’re not affiliated with the newbalance.com website, which is crazy because it says right on the website that I can return at the store. Associate was in no ways helpful and I will not be returning to this location again.

Seung Byun

Apr 21, 2022

I visited for online order return, then I tried on a few different styles they have. Each one of their team was so kind and shared their opinions which helped me finding the right one.

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Questions & Answers

Do they do gait analysis at this store?

Chelsea Perkins | Sep 25, 2018
Sangeeta Kadu | Sep 25, 2018

No

How do I track my order on a purchase of shoes that they did not have inside the store so the store order them for me and my children to my home address

Kenny Jackson | Sep 24, 2020
Jesse Cantrill | Sep 24, 2020

You might call the store.

Do you sell Brooks running shoes? Do you sell orthotic insoles?

Jennifer J. Preece | Sep 25, 2018
Thomas Brooks | Sep 25, 2018

No i got the orthotics from Hanger located across from Fort Totton Subway Station

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