Shoe Dept. Encore

Category: Shoe store in Moorestown, New Jersey

Address: 400 W Route 38, Mall Unit 1465, Moorestown, NJ 08057, USA

Phone: +16094059272

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Angel Mercado

Aug 27, 2022

Love this store!! Very nice selection of sneakers and shoes! All at a good price! The workers there are very very nice and helpful in getting what you want and need!

Art BW

Jul 13, 2022

Great selection and prices, but "Buyer's Beware", if you try to exchange or return they will give hell, one of the senior associates or manager there is the worst. I was looking forward to shop for my kids but will not be getting my business, family and friends anymore.

Jackie Smith

Jul 9, 2022

My first time here. The young lady that helped me had just started working there. She was very professional. She did a good job of helping me. I felt like the Manager had her all over the place but she did well!

ZEUS 582

Jun 23, 2022

Bought some nice dress shoes there last month. Long story short, got chased by a 🐕 dog during a traffic stop yesterday and lost my left shoe. Went back to the store to see if I could buy a replacement left shoe, they would not sell me a single left shoe😐. Manager told me I had to buy both the left and right shoes, he stated that it's Putin's fault.

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Questions & Answers

Where is my refund?

Shoe Dept. Encore | Aug 25, 2022
Shoe Dept. Encore | Aug 25, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 25, 2022
Shoe Dept. Encore | Aug 25, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 25, 2022
Shoe Dept. Encore | Aug 25, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Can an item purchased at a SHOE SHOW MEGA location be returned to a SHOE DEPT./SHOE DEPT. ENCORE location?

Shoe Dept. Encore | Aug 25, 2022
Nancy Andorn | Aug 25, 2022

I think so

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