TraxNYC

Category: Jeweler in New York

Address: 64 W 47th St F-1, New York, NY 10036, USA

Phone: +12123913832

Opening hours

Sunday: Closed

Monday: 11AM–5:30PM

Tuesday: 11AM–5:30PM

Wednesday: 11AM–5:30PM

Thursday: 11AM–5:30PM

Friday: 11AM–5:30PM

Saturday: 12–5PM

Reviews

Austin Burks

Sep 24, 2022

Vidal was a big help when I was placing the deposit on my chain , the store has great prices , excellent customer service, and the best quality chains in the game . A store you can really trust . Hoping one day to get a custom SirSpeedsAlot piece made by them .

Sean “iiRealTalent”

Sep 23, 2022

Doing business with Trax is going to result in them lying to you. Taking your money. Not having the items they claim. Not holding up anything they tell you along with lack of communication Don’t bother with these people. Stay away

Zach Beginsel

Sep 22, 2022

The online chat is fast and service very good and fast with prices and good ones aswell

Joshua Puig

Sep 22, 2022

Yo Max, Amy was great. Ordered a solid 26inch 8mm miami cuban chain and it came with the figure eight clasp slightly messed up. I shipped it back because I had warranty using the label you all provided and now it is lost. I hope you all can get this fixed. Tiffany from Fedex saw that chain get sealed up and Fedex mentioned the package had unchanged in weight at each of the locations on the way over there. Hopefully I can update my review to five stars later this week. I think Karina has what it takes to make it happen! Take care Update: 9/21/22 Karina has avoided contact with me now that the 30 day wait period is over. I was hoping for a better response. I'll keep you all in the loop.

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Questions & Answers

Even though we are in Los Angeles and he's in NYC I've known trax for over 20 years since back in the ebay days.

Andrew Messenger | Sep 24, 2020
Courtney Jarvis-Bosse | Oct 29, 2021

Ditto! Amazing jeweler

I got a chain 40 or 41 grams cuban curb 6mm 14k How much can i get for it

c Lava | Sep 25, 2018
Thyson 123 Seine | Sep 24, 2021

If everything checks out, it is real gold, and there is no damage to the chain than the value would be estimated at 2000USD - 2500USD (at the most).

This place is the most horrible place to do business with paid for a layaway that I can receive until now is alway some issues they don’t even have the courtesy to email u n let u know what going on

Arnold Ramana | Sep 25, 2019
Maryanne Leon | Sep 25, 2019

I ordered a men's watch from them a month ago .. they took the money out of my account but no watch .. they haven't sent any email or confirmation they've sent it ... payment was taken out 20 days ago and it doesnt take that long to send a watch to Australia... disgraceful

I have a ring... I want to sell? Black Pearl ring, stunning, and it's about 45 years old or older.

Sharon Bonilla | Sep 25, 2017
Daniel Hopkins | Sep 25, 2018

Keep it

Do you make grills? Wat the price range Top n bottom. 4 VVS diamonds theeths and rest gold ?

Zae Zae | Sep 25, 2019
Dat boy justin | Sep 24, 2020

Yes they make grills

I really want to buy an engagement and wedding ring online from here but a bit nervous from seeing a few reviews. I wanted to do the layaway as well, people saying the quality is not amazing makes me a bit nervous as well but I really want to order

Veronica Hernandez | Sep 25, 2019
Sadboy _57 | Sep 24, 2021

Honestly ive done alot of business with TraxNYC and they are the most reliable and honest jeweller's you can find.. I wouldn't pay to much attention to alot of these reviews because alot of people are probably impatient because it says it could take up to 15 day's to process your order but I recommend calling and speaking to one of the jeweller's that work their I personally always go threw Giorgi but the whole team there will give you the best service ive actually got thousands of dollars worth of jewelry on layaway with them that im paying off one item at a time and i wouldn't put 12 different items on layaway without having alot of trust in them but check out their YouTube video's of the owner educating you about gold and how not to get ripped off buying jewelry then come to your own conclusion because reading most of these reviews won't give you a proper understanding of how reliable TraxNYC is cause alot of people are uneducated and end up changing their opinion in the end

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Do u have all that I would need to MAKE my own rings, earings, bracelets ect.?

Dina Santos | Sep 25, 2018
Jaf Station | Sep 25, 2018

Yes

Are they real good just wondering thinking of getting long as they legit

Angel ramirez | Sep 17, 2022
Kapri Soler | Sep 17, 2022

Qurbe Tirmizi. Is Solid. They are good. As a woman I didn't feel like I was getting robbed.

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Is the store open?

Mario Garcia | Sep 24, 2020
Lawrence Williams | Sep 24, 2020

No the store far as I kno it's closed,but u still can make a purchase. Hope that helped

I bought a pair of gold earrings from Trax, I cleaned them & they turned. What can I do?

Ingri Lopez | Sep 25, 2019
Craig Butler | Sep 25, 2019

Contact them by email. They will refund or exchange them

What are the Covid safety practices like here?

Anonymous | Sep 24, 2022
Micky Bell | Sep 24, 2021

Nothing under flawless, the full staff has top of the lines masks in store as well as the mezzanine area, and the mezzanine is filled with air filters, vitamins, and alcohol spray bottles for customers and staff make sure everyone is safe. COVID precautions are a 10/10

Do they make silver grills with si or high diamonds in em

Pronto YT | Sep 24, 2021
Richard Keys | Sep 24, 2021

You don't want silver in your mouth. White gold or platinum ...... silver will dull out look horrible

Does Trax buy gold at spot price? and at what limits?

tony v | Sep 24, 2020
Sadboy _57 | Sep 24, 2021

They recommend buying from www.bullionexchange.com who they also buy precious metals from because if you live in the USA that company charges one of the lowest spot prices ive ever seen i live in Canada and I was choked when I found out bullion exchange doesn't ship outside of the US im pretty sure but most site ive seen charge a $40 spot price when bullion exchange might charge $2.50=$5 over the price of the gold or silver weight they even have platinum bars you can invest in

How long does it take for them to ship ?Because I have been waiting almost a month.

Brian Johnson | Sep 24, 2020
Sadboy _57 | Sep 24, 2021

The pandemic caused them to have to slow down production and orders but they were still getting a handful of workers that wanted to come work geared up in tyvex suits and masks but they are back to functioning at regular capacity I waited 2 months for an order to arrive but I knew they were based in one of the cities hit hardest so I admired they were still producing and getting orders out at all but I stayed patient and now my orders come alot faster but I live outside of the USA so UPS will hold my order until I pay them some fee so if you live in another country your order might be being held up by ups until you pay them the exchange fee or whatever it's called

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How long does it take to receive confirmation of purchase or An actual order number. it’s been 1 week Since I’ve made the purchase and it was withdrawn from my account. Well I still haven’t received anything on a ring I purchased or a necklace.

Anthony Nunez Morales | Sep 24, 2020
gary rexach | Sep 24, 2020

To*

do they ever answer the phones?

valerie castro | Sep 24, 2020
Manny Gonzalez | Sep 24, 2020

You got to keep trying because they have millions of people calling all around the world just don't loos your opportunity to be next

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Looking for a chain Cuban curb 9mm or 10mm 100grms gold with diamonds 26 inch or without diamonds if you got both what are the prices.

Robert Massatelli | Sep 24, 2020
mac mall | Sep 24, 2020

Yeah i would go to the website sign up and talk to bobby or someone on there live chat about what your options are like color size diamond color clarity and everything else but if you want a 100 gram chain i would check out traxnyc youtube page they got a lot of videos on big chains check em out before you buy

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I keep calling their number and they’re not answering what so ever. What do I do

Isaac Nieves | Sep 24, 2020
2PACRAIDER BLAKKLION | Sep 24, 2020

Ah homie a few of them gave me their personal cell# to get in touch with them if you need them let me know

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Do you do custom prices

Cap Big boss | Sep 25, 2019
Adam Geazy | Sep 24, 2020

Yes mothers only rhou

traxnycjewelry ORDER #4221 Thank you for your purchase! Hi James, we're getting your order ready to be shipped. We will notify you when it has been sent. I make order and till now have not seen my order please people out there be careful.

karl johnson | Sep 25, 2019
TraxNYC | Sep 25, 2019

Hi, Thank you for your inquiry. We are www.TraxNYC.com. NOT www.traxNYCjewelry.com - latter is a scam website. They are using our pictures, our website design, even our phone number and address to assure you of their authenticity. Note, though, that a real Rolex, even used one, would not cost anything less than $3k-$4k. Customers, please, be aware, if you have purchased anything of www.traxNYCjewelry.com, make sure to contact your bank immediately and report a fraudulent transaction.

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Do you make gold rings (14K) with custom design initials? Ex. KB Size 9.

Keith Battles | Sep 25, 2019
Bilal Abboud | Sep 25, 2019

Yes

How can I shop ring here

manuel rich | Sep 25, 2019
Craig Butler | Sep 25, 2019

Simply click on the rings link.

Do ya respond back, I been asking about this phillipe for a min, or do I have to be a celebrity to do business with ya?

lorenzo oemraw | Sep 25, 2019
Bilal Abboud | Sep 25, 2019

Which

Hi sir.Do you have instagram ? I want it.tnx

Alireza Anghaei | Sep 25, 2019
TraxNYC | Sep 25, 2019

Hi, Our Instagram is Instagram.com/traxnyc. Thank you!

is it possible to get a gold chain with an encrusted tweetybird and how much would it cost

Heaven Andrea Matthews | Sep 25, 2018
TraxNYC | Sep 25, 2019

Hi Heaven, Thank you for your inquiry! Please give us a call at (212) 391-3832 or call/text our custom jewelry team at (347) 752-3274 and we can help you fulfill this order. Looking forward to hearing from you!

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