Hi, Thank you for your inquiry. We are www.TraxNYC.com. NOT www.traxNYCjewelry.com - latter is a scam website. They are using our pictures, our website design, even our phone number and address to assure you of their authenticity. Note, though, that a real Rolex, even used one, would not cost anything less than $3k-$4k. Customers, please, be aware, if you have purchased anything of www.traxNYCjewelry.com, make sure to contact your bank immediately and report a fraudulent transaction.
Hi, just quickly would like to give my feedback from a purchase I made this past May.. I experienced a lack of communication as far as progress and updates on my order. I only received 2 emails from when I purchased the chain and pendant until it was delivered. I'm definitely not a fan of that as I am a firm believer you can't over communicate... That being said.. Rest assured they delivered exactly what I ordered off the website. I also brought it too Helzberg diamonds in our local mall and the jeweler stated it was all very good quality white gold and diamonds. Your best bet to stay informed is to speak with Joyce. She will keep you posted and will respond to questions fairly quick.. Hope that helps.. Btw I spent $13k with Trax so it was a significant chance I also took ordering online but again.. I'm happy
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