Holiday Inn Jackson NW - Airport Road, an IHG Hotel

nickolas farmer

Beautiful hotel, perfect for our stay, only problem was we reserved a 2 bedroom and payed for a 2 bedroom for 4 adults and 2 kids. We were then placed in a single bed room due to all the rooms being booked. I don't really understand how my reservation was meaningless and I did not receive the room I believe I would have.

Allison Yeomans

Nice, clean hotel! Restaurant was good, friendly staff all around. Pool and kids' pool are just right for a relaxing swim. Right next to Meijer and easy access to/from the highway.

Desiree Polley

Stayed here two weeks ago. Got there about 10 at night on a Saturday the gentleman working the desk was very polite change our rooms because the first room smelled like smoke. Sunday morning the kids ate breakfast and loved the pool we where greeted by the owner she was a very nice lady I can't remember what her name was. So we Booked three rooms for tonight for my son's 1st birthday and when we got there the lady at the front desk was very rude. And told us there was a 250 dollar deposit plus the 125 per room. On the booking it did not say anything about a 250 dollar deposit. And we didn't pay a deposit of 250 dollars when we stayed there 2 weeks ago. Amd on top it we where still charged the 125 for the room amd we didn't even get to stay and now we have to wait tell Monday for the 125 to be back on our card. So my son's first birthday got ruined because we didn't have enough money to cover a different hotel we came back to this hotel specifically because of the kiddie pool.

Latonia Hemphill

Everyone was so nice and professional! Karen at the front desk upgraded my room for my wedding day. we had our ceremony in the lobby which was beautiful. our dinner and breakfast was amazing! our room was very clean and comfortable and management was excellent! I will definitely stay here again! Thank you for making our wedding special 💕