Cocoa Utilities Customer Service

Category: City government office

Address: 65 Stone St, Cocoa, FL 32922, USA

Phone: +13214338400

Opening hours

Sunday: Closed

Monday: 8AM–12:30PM

Tuesday: 8AM–12:30PM

Wednesday: 8AM–12:30PM

Thursday: 8AM–12:30PM

Friday: 8AM–12:30PM

Saturday: Closed

Reviews

Deborah McBride

Jul 11, 2022

Very accomodating, made sure I was offered receipt.

Tapes Lucy

May 28, 2022

The block of 105 brevard Ave has a sewer line problem and the city has been notified multiple times and yet to get any answers

robert williams

May 16, 2022

Hideous. Their telephone recording tells you right up front that you might have a 40 minute wait!! The definition of civil service failures.

Kandi Barnes

May 13, 2022

KIOSK NO TAKEY CASH

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Questions & Answers

Will there be trash pickup tomorrow?

Rosemary Bain | Sep 24, 2017
Nancy Burdick | Sep 24, 2017

I live in Suntree, is the boil water still in effect

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We live in Viera in Six smile creek and we lost of water about two hours ago does anyone know why and when it will be back on ?

Denise Brown | Sep 24, 2017
Ronae Curry | Sep 24, 2017

We saw the water break on FBien Circle. That's why we have no water. I also would like a time frame. I think they are just too busy right now.

Why Is The Water By BCC Off ? I Live On Ruth St. , No Water But I Have Electric . All I See Is Boil Water Alert .

SelfInflicted69 Smoking | Sep 24, 2017
Adam Hoier | Sep 24, 2017

Broken water mains = low to no water or pressure. We have water but barely a trickle

It is 7:30 AM sept 11,, we have no running water on Merritt Island north of Pineda SR 3 ,,your posts do not address this, please update ASAP Family home

Jeffrey Greenspoon | Sep 24, 2017
Adam Hoier | Sep 24, 2017

There was water main breaks over night...so yes some will be out of water...or simply.low pressure depending how far away from the pump you are

I don’t understand why the city closes the water dept for an hour and a half daily for lunch, is it not possible to rotate lunches so that the department stay open throughout the work day? Can you say entitled government staff?

A Google User | May 26, 2022
Cocoa Utilities Customer Service | May 26, 2022

Thank you for the inquiry. Due to recent staff shortages due to covid and hiring issues, we are trying to accommodate with a smaller staff. There are a number of different ways you can still do business with the city including a brand new payment kiosk right in front of city Hall.

Open Columbus Day?

Margot Hester | Sep 24, 2019
Sheri Walker | Sep 24, 2019

Yes only a bank holiday

Cocoa utility Dept is doing a POOR job of communicating status of water outage by area to your customers. Start talking! Everyday that goes by better be a credit on our bill .. would be more understanding if you were being forthright with status.

Pamela Steel | Sep 24, 2017
Lee Pritts | Sep 24, 2017

They have multiple things going on that are way more important then letting you know something they themselves do not know yet. You'll know when your water turns on. Until then be patient or go somewhere else.

Is there still a boil water notice?

Ann Roberson | Sep 24, 2017
Adam Hoier | Sep 24, 2017

Yes...

Any time frame on restoring water?

lisa BOUT | Sep 24, 2017
Adam Hoier | Sep 24, 2017

We got Water in PSJ

I live at 1711 dixon blvd cocoa and our water been off since yesterday why

Denae Minor | Sep 24, 2017
Adam Hoier | Sep 24, 2017

Best bet would be to call? Are you tje property owner? Or tenant? If you're not the property owner you may need to contact the landlord

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