Waste Industries

Category: Garbage collection service

Address: 21 E Thompson St, Jacksonville, NC 28540, USA

Phone: +19104550201

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Amber Higashimura

May 20, 2022

I wish that the fact that my trash was not picked up, again, was out of the norm. However, this will be about the 6th time in the last 9 months that i have had to call and complain that service is noy being provided. I even pay for recycling and they have not picked this up for 5 weeks. Im tired of the inconvenience and inconsistencies with the trash service. 1 star is to much.

SweetLifeOfShanAndLux Messick

Apr 22, 2022

The first day that I called them the customer service was trouble. I canceled my service with them the next day.

Josh Z

Mar 29, 2022

So you apologized to David Smith about not picking up his recycling and that you would strive to do better. Well that was 2 years ago and you are still doing it. To me at least. Why do we have to call every time we need recycling picked up if we pay for the service and there's supposed to be a set day (every other Tuesday). This company is unprofessional and lazy. The trash portion is fine. No issues in that regard. But since they don't come pick up recycling when there supposed to our bin is always overflowing. This is unacceptable and you lost another customer. When I turn in my bins you will receive a full recycling bin. Maybe then you will do your job and collect it.

Darin Weaver

Mar 1, 2022

Today as in many, the drivers speed through the neighborhood trying to finish their routes early. They do this without regard to the safety of the kids, pets and any other personal property that maybe damaged and or killed due the inability to stop at the speed they are going. Not only is this company expensive it doesn’t care for or protect the community it services.

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Questions & Answers

What is going on with our service? I had Rays with garbage pick up on Tues. And recycling on Thurs. Now I receive a notice that my service day will be Thurs. Is that for both or are you not doing recycling any longer?

Carol Hoffman | Sep 24, 2019
Doug E | Sep 24, 2019

Good luck having them actually pick up EITHER your trash OR recycling on the day they are supposed to. Terrible company.

If you get garbage pickup on Wednesday will they pickup thurs I live in Carolina Plantations?

Cheryl Hammond | Sep 23, 2020
Waste Industries | Sep 23, 2020

For an updated holiday schedule, please visit us at https://wasteindustries.com/newport/holidayschedule

Please post pictures with your stories, if applicable. Is there anyone who is happy with the trash and recycle pick-up service this company provides, after being a customer for a period of time in excess of 90 days? I really want to like them.

Tammy Williams Ellis | Sep 24, 2019
Doug E | Sep 24, 2019

Not happy. Terrible company. I'm switching after <90 days.

What is going on with my trash service? Easter weekend has gone and my trash is piling up? any reason for this Waste Industries?

salvador torres | Sep 24, 2019
Justin Riemer | Sep 24, 2019

The number is always busy. Customer service is nonexistent with this company.

Read More

Is my regular trash and recycle picked up at the same time?

keri knott | Sep 24, 2019
Waste Industries | Sep 24, 2019

Trash and recycling are serviced by separate trucks. If you have any additional questions or concerns, please give us a call at (252) 223-4176

Do you have 40 yard dumpster for rent, if so what is cost for delivery and pick up charges ECT thanks

James Stiles | Sep 24, 2018
Waste Industries | Sep 24, 2018

You'll need to talk to a sales rep. Give us a call for more details.

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