Robeson County Water Department

Category: Water utility company

Address: 330 Sanchez Rd N, Lumberton, NC 28358, USA

Phone: +19106713478

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Maggie Mae

Aug 25, 2022

Went online to pay the bill. None of the inputted elements went in, so I assumed it was paid and I had forgotten. Nope. Water is cut off because of a glitch online. *sigh* At least send out emails when there are problems like this online so people aren't stuck.

TJ Keogh

Aug 16, 2022

I have worked in numerous states and counties renovating investment properties. This is the only time, in the only county, in the only state I've ever had to physically come into the office to set up an account. Apparently, they cannot locate their own meters and you cannot do anything by email or online. But the staff in the office were nice, and I won't penalize them for ridiculous policies their employers enacted.

Landon and Margo Locklear

Jul 6, 2022

If I could have a different water supplier I would. Got to be the sorriest place ever.

Jon Boy

May 4, 2022

Accidentally missed eater bill payment. Water was shut off. They did their part and sent us several warnings. I didn't do my part and forgot the bill. Went down to the office and paid the fees. Everyone was really kind and professional. Security officer was on point doing a great job. Lady assured me water would be turned back on my the end of the day, and was very kind and polite.

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Questions & Answers

What is the basic monthly payment

Ruth Jacobs | Sep 24, 2018
Queen2be Force | Sep 24, 2018

Mine ranges between $20-$30 per month $10 late fee. $40 reconnect fee if it gets disconnected

Has the rate change

Edward Saldana | Sep 24, 2019
Christopher Jones | Sep 24, 2019

Yes the minimum bit is $18 dollars now

Does anyone else know what can cause my bill to go from 45$to248$ and no leaks. We checked the entire house and the meter doesn't move when everything is off

Angeline Lane | Sep 24, 2018
Linda Scott | Sep 24, 2019

Mine did the same way.i don't believe there checking the meters other just writing down anything so they don't got to get out there trucks . there just guessing.

If i had water before will i still have to pay a deposit

Jo Mceachern | Sep 24, 2018
Moosie Maynor | Sep 24, 2018

Yes, that's county policy. I had water 9yrs, moved to the city, 5yrs n BK to the county. I still had to post a deposit. U can get the deposit bk after a year, but if your water is disconnected u'll have to POST DEPOSIT pay TOTAL AMOUNT OF BILL N RECONNECT FEE, & say it's a financial hardship for PPL, then water is disconnected for much longer time. I chose to leave the deposit in account.

I need to change the water bill into someone else is know, how much will it cost?

Daphene Jacobs | Sep 23, 2021
PATRICIA DRYE | Sep 23, 2021

Same amount you paid to have it in your name.

What number can I call to speak to someone about my water bill

mary Croom | Sep 23, 2021
Kendra Hunt | Sep 23, 2021

Their office is closed everyday this week I was told.

If I dont have my bill and acct information how can I pay my bill today

Michelle Jacobs | Sep 23, 2020
Roy Floyd | Sep 23, 2020

Call and ask for someone to help you

I was told my water bill would be $18 a month, but it is $28?

Susan Wagman | Sep 23, 2020
Matthew Allen | Sep 23, 2020

Water bill is based on usage. They probably told you what the average bill would be based on the number of people in the home.

what is the deal my water bill has jumped from $50.00 to 139.00

julia pardon | Sep 23, 2020
Eleanor Locklear | Sep 23, 2021

in the

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How do I disconnect service? I no longer live at the address

dwane gilroy | Sep 23, 2020
Tabitha L Britt | Sep 23, 2020

Go up there an request it be shut off

Can you pay your water bill over the phone or on line

PATSY MAYNOR | Sep 24, 2019
Robin H. | Sep 24, 2019

Yes you can pay online

I recently got married how do I change my name on my acct & is there a fee

Shannon Hammonds | Sep 24, 2019
Trene Hanzy | Sep 24, 2019

Take your marriage license to them and they will change it on your account.

Where can I pay a bill

Laurie young | Sep 24, 2018
Perry Powell | Sep 24, 2018

Sanchez Drive Water Department

What items are needed to turn water on

APRIL MCNAIR | Sep 24, 2017
Dianna Washington | Sep 24, 2018

If I move at to another place,can I move water bill?

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