Social Security Administration

Category: Social security office

Address: 1528 S 16th St, Wilmington, NC 28401, USA

Phone: +18007721213

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Kimberly Hudnall

Sep 7, 2022

Waited over an hr to talk with someone. I got tired of waiting.

John Walls

Sep 6, 2022

Appalling treatment by extremely rude and immature security guard today. Hopefully, mall will be able to offer him a "training " ground

Jill

Aug 16, 2022

They FORCE you to wear a mask (otherwise you can’t come in…yet I saw an employee without a mask!) They only have 10 of the 30 seats open to social distance and “prevent the spread of Covid”, yet we’re all touching the same kiosk to check in and chairs (not wiped down between uses). You have to wait outside in the heat with no where to sit until called in. They don’t allow any food or drinks, not even water for a third trimester pregnant woman with gestational diabetes! Who must be drinking a TON of water for her health and baby’s health. And the wait is extremely long! Oh and their response about the water was I could use the drinking fountain…so you’re not opening more chairs but you’re allowing us to drink from the same water fountain…..What has this world come to!? This is ridiculous.

Ashley Brooks

Aug 9, 2022

Most of the chairs are blocked off. They’re making us all wear masks. But we’re all touching the same one kiosk to check in and it isn’t being cleaned between uses. Hahahahahhaa

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Questions & Answers

How can I make an appointment in your office?

Jasenka Basic | Sep 24, 2018
ANNE JONES | Sep 23, 2021

I need to make appointment

What information do I need to get a replacement card

Crystal Moore | Sep 24, 2017
James Cottle | Sep 24, 2018

Two form of I'd such as a Driver's license and a passport. Or you can go online and get a instant download for $39.

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I am divorced. Can I start collecting my half of his social security before he does??

Shari Murray | Sep 24, 2017
Dolly Armstrong | Sep 24, 2019

Can I collect social security on an ex husband if I have remarried after the divorce from him

I need to change my direct deposit acvount

Anna Pallone-Pinkerton | Sep 24, 2018
Gene Gaidis | Sep 23, 2021

How do I change my direct deposit account/

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How much will I recieve if I retire at 62

dan wyatt | Sep 24, 2018
Karen “Angel” Oberbroeckling | Sep 24, 2018

It depends on how much money you made the last job you worked at that's where they go by.

Is your office open on Wednesday

RICHTER | Sep 24, 2017
Social Security Administration | Sep 24, 2018

We are open on Wednesday from 9am-12pm.

How do I go about getting a replacement social security card. I cant find mine but i know my number but my new job requires my card for a copy.

jillsproblem | Sep 24, 2018
Christina Peters | Sep 24, 2018

You have to go on person to get a replacement social security card.

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I would like to know if I can draw from my ex husband's SS? We never remarried.

Carole Hunter | Sep 23, 2020
Stanley Godwin | Sep 23, 2020

You can draw if you were married longer than ten years if you have never remarried!!

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I am currently receiving SSA Retirement benefits and working full time until about 3 weeks ago. I have been diagnosed with Extensive Coronary Artery Disease and unable to work. Is my 17 year old daughter eligible for benefits?

richard davis | Aug 24, 2022
Mary Kay Ruple | Aug 26, 2022

I don't know. You'll have to call or go into the office to find out.

I need to make an appointment for my father in law. He needs to change his address and bank deposit info. Henotnot able to do this himself

TiffanyTabor | Aug 24, 2022
Tiffany Montgomery | Aug 24, 2022

You can go in person m-f 9 -4 you will not be able to do anything for him yourself unless you are his payee

How do I make an appointment for overpayment balance questions

A Google User | Jul 25, 2022
Martin Schmidt | Aug 24, 2022

Enter building security is there to greet you...go to kiosk hit appropriate answer take number and wait.....bring snack it's like going to dmv

Why they only allowing 1 person at a time in the SS Office

jerrysknob | Jul 25, 2022
Paula Dutille | Jul 25, 2022

Today there were 4 people assisting people. Must wear mask inside. Very quick and efficient.

Does my husband need an appointment to get advice from the Wilmington, NC office?

Jeannie Fitzgerald | May 26, 2022
chris vandall | May 26, 2022

Yes in order to go in the building you have to have an appointment

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Do I need to make an appointment in order to change my name after divorce?

Brandi Chambers | Jan 26, 2022
JaneandJohn Doe (janeandjohndoe) | Jan 26, 2022

Yes, you have to make an appointment no matter what. They won't see you otherwise.

Do they accept walk ins

SansIsMyDaddy | Sep 23, 2021
Bryant Jimenez | Sep 23, 2021

Tuesdays through thursdays at 9 am someone is there by the door to collect your documents and applications.

How do you get Social Security to answer the phone? I have called for 2 days - minimum time wait was 2 hours and still did not get anyone to answer the phone.

Deb Hobbs | Sep 23, 2021
Barbara Starnes | Sep 23, 2021

Look in your local phone book and call the local ss office.

I didn't receive my 1099 for 2020. Can I find it online?

Barbara Hall | Sep 23, 2021
James Biederman | Sep 23, 2021

Can I find my 1099 on line or can it be sent to my home address ?

My brother passed away in October. He owned a house with my sister as a cosigner. He only worked a few months of 2020 then applied for unemployment due to his health. Do we, his sisters and only surviving family have to file his taxes for 2020?

Debra Watson | Sep 23, 2021
OhNoBillS | Sep 23, 2021

Someone has to ... can be a family member, tax accountant, tax preparer, etc

Ni hao Zavala Alvarez Iris Oneyda Duolingo

Iris Oneyda Zavala Alvarez | Sep 23, 2021
OhNoBillS | Sep 23, 2021

I don't understand the question

Are you open now, and what are your hours? We have misplaced my daughter's ss card that was received at birth and would like a new one.

Ann Duncan | Sep 23, 2020
Bianca Vaught | Sep 23, 2020

Yes they are open but they have a number that u call to speak to someone on the inside. It's on the building front doors.

Will I receive my social security check next month?

Mary Ann Bruno | Sep 23, 2020
Douglas Stamper | Sep 23, 2020

You should recieve it the government hasn't shutdown

How long to take a social security number copy

Fabio Orochena | Sep 23, 2020
LaDonna Boyens | Sep 23, 2020

Not long closes early on Wednesday

I need to make an appt to get my social security card change to my maiden name can i make an appt?

Landon McNally | Sep 23, 2020
Renita Gore | Sep 23, 2020

U probably could but a lot of the time they don't answer the phones.so it would be better to go and get it done

My wife passed away in September. The mortuary said they would contact SS with the information. how do I check to make sure the information was passed?

Dennis Buckley | Sep 23, 2020
Stanley Godwin | Sep 23, 2020

You can contact Social Security yourself by going on line or go to their office and they have a 1-800 number if you google social security. Iam sure it is on the back of your Social Security Card.

How do I report my ex retirement benefits?

Syren Red | Sep 24, 2019
LaDonna Boyens | Sep 24, 2019

In person 👤

can you get an appointment

Carl Clark | Sep 24, 2019
Jessenia Rodriguez | Sep 24, 2019

If it's better because you don't waste time, call his phone number.

Is it best to have an appointment to make a name change with a marriage license?

Ed Pullen | Sep 24, 2019
LaDonna Boyens | Sep 24, 2019

Yes 👍

can I make an appointment to apply for social security benefits

Valerie Potts | Sep 24, 2019
Linda Davis | Sep 24, 2019

Yes you can

Do you guys replace birth Certificate cards

Money Dricka | Sep 24, 2019
Linda Davis | Sep 24, 2019

No

Good afternoon to you - I have two questions: If I plan to take SS benefits this year when I reach 66 can I work as well? Secondly, if I work what is the maximum amount I am able to earn in order not to lose my SS benefits and pay? Thank you

Catherine Gilewicz | Sep 24, 2019
Jessenia Rodriguez | Sep 24, 2019

I honestly don't know but you can call their call center and they will give you exact information

Can I get my daughter ssc from here... I never received hers, the hospital said they done it for me..

Anissa Williams | Sep 24, 2019
Linda Davis | Sep 24, 2019

Yes you can

I would like to make an appointment at the Wilmington NC Office. What is available for tomorrow or next week

Roseann Mahoney | Sep 24, 2019
Jessenia Rodriguez | Sep 24, 2019

You must call them they will give you the appointment as soon as possible, it is better if you go. personally serve you by order of arrival the same day

Can I get a replacement card at this office?

Miller Williams | Sep 24, 2019
Jessenia Rodriguez | Sep 24, 2019

Yes, although you can save time if you do it online.

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Can I bring an appeal letter to my local social security office or please tell me where it's supposed to be sent I'm confussed?

Chelcee Tatum | Sep 24, 2019
Naquasha Cokeley | Sep 24, 2019

Yea you can mail it or bring it in

Will the amt I receive on disability be the same when I go social security at age 65

Elaine George | Sep 24, 2018
Christina Peters | Sep 24, 2018

Yes it does not change.

Can I come by to attain a 1099 copy for my income tax return

Sarah Graham | Sep 24, 2018
Christina Peters | Sep 24, 2018

Yes you can

Is Monday a Holiday

Janice Kornegay | Sep 24, 2018
Michael Peters | Sep 24, 2018

Monday is not a federal holiday as scheduled by Congress.

Do you have to come in the office to apply for a name change on your SS card

Patricia Hackstall | Sep 24, 2018
Christina Peters | Sep 24, 2018

Yes you do and bring your ID and document for reason of name change.

If I go in for a replacement card, will I be able to leave with some proof to show my employer?

Avery Lanier | Sep 24, 2018
Gwen Craig | Sep 24, 2018

Yes

I've tried calling local office and they ask for name or extension, how do you get either of these?

Constance Shaben | Sep 24, 2018
Christina Peters | Sep 24, 2018

The person your are trying to get ahold of has to give you their extension.

How do I make an appointment?

Christopher Baker | Sep 24, 2018
Karen “Angel” Oberbroeckling | Sep 24, 2018

Call are go in

Are you open on Friday?

Ken Atchley | Sep 24, 2018
Social Security Administration | Sep 24, 2018

We are open on Friday from 9am to 4pm

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What is the current retirement age?

Cathleen Goldman | Sep 24, 2017
Jackie Cooper | Sep 24, 2018

661/2

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