AmeriGas Propane

Category: Propane supplier

Address: 1120 E Idaho St, Kalispell, MT 59901, USA

Phone: +14062573406

Opening hours

Sunday: 9AM–5PM

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–5PM

Reviews

Kerry Duff

Aug 13, 2022

Getting 1 star because NO stars is NOT an option. I have called and asked for summer rates, like every other propane company out there gives. NOT Amerigas, they are more than $1 per gallon higher than other companies in my area. I have asked to buy my tanks for 3 years and have been denied every year. I have asked to speak to a manager numerous times, and have been hung up on every time. This company has no idea what customer service is. At this point I have an entire neighborhood of people willing to cancel service with Amerigas if we can't reach a resolution with the pricing. YET customer service doesn't care, there is NO intent or action to try and keep current customers. If you are a new customer looking for service...you WILL NOT find it with Amerigas. Literally ANY other company can help you better.

Barbara Vanzant

Jun 11, 2022

Delivery is very slow, they will always tell you it's on it's way, but it never arrives. They tell you 7 days for delivery, the first time it took 15, this time I am at day 12 and still nothing....

Heath Pendlay

Jun 6, 2022

I call many propane companies to get prices every time I need a fill-up. I dread calling Amerigas because I am guaranteed to be on hold for 20-30 minutes and then deal with a customer care person who does not even know what propane is. One time about three years ago, Amerigas was cheaper than their competition and I had them fill my tank. It took them about a week or longer to finally show up.

Logan Schuldheiss

May 25, 2022

Horrible service, want to speak to someone local who can speak English, Closed our account and going local. Nothing against the local staff, just tired of the call center run around and never getting the schedule delivery as promised.

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Questions & Answers

What online services are available to residential customers?

AmeriGas Propane | Apr 26, 2022
AmeriGas Propane | Apr 26, 2022

Existing AmeriGas customers can order propane, manage deliveries, pay bills, monitor propane use and more with MyAmeriGas. Log in at myamerigas.com.

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How do I get propane delivered to my home?

AmeriGas Propane | Apr 26, 2022
AmeriGas Propane | Apr 26, 2022

Getting propane delivered to your home is easy and convenient. AmeriGas offers a variety of propane delivery options to fit your needs. If you are enrolled in our Automatic Delivery program, you do not need to contact us to request a delivery unless you've used more than expected and your tank reads 5% or below. Tell us when you need a refill - schedule a delivery 24/7 with our online Will Call service, available in your MyAmeriGas online account.

What kind of services are available to AmeriGas residential customers?

AmeriGas Propane | Sep 23, 2021
AmeriGas Propane | Sep 23, 2021

AmeriGas will work with you to install a new propane tank if you need one and service your existing one. This includes the basic inspections done at each delivery as well as requested maintenance and service to your bulk tank. While we do not install individual appliances, we may be able to help direct you.

What propane services does AmeriGas provide?

AmeriGas Propane | Sep 23, 2021
AmeriGas Propane | Sep 23, 2021

AmeriGas provides propane to power your home or your business, inside and out. This includes heating your home or business site, powering all of your propane appliances, and fueling work vehicles like forklifts and AutoGas fleets, including school busses. AmeriGas is also there with portable propane cylinders which power up anything from a barbeque grill to your restaurants patio heaters.

What are my payment options for my AmeriGas bill?

AmeriGas Propane | Sep 23, 2021
AmeriGas Propane | Sep 23, 2021

"AmeriGas offers various payment options for your convenience. Automatic Payment: Have your payment automatically processed with our free automatic payment program. Log on to your MyAmeriGas online account to sign up! Pay Online: Pay your bill online, anytime, with no convenience fees. Once you log in to your MyAmeriGas online account, you will find options to pay yout bill on your account home page. Look for the blue ""Pay Bill Now"" button or links under the Billing and Payments navigation dropdown. Mail a Payment: Send your payment by mail. Mail your payment to us at the address listed on our invoice. Pay by Phone: Pay your AmeriGas bills by calling our service center 24/7 at 1-800-AmeriGas. We have an interactive voice response system that allows you to pay your bill, any time!"

How do I set up an online MyAmeriGas account?

AmeriGas Propane | Sep 23, 2021
AmeriGas Propane | Sep 23, 2021

"Setting up your online account is as easy as 1, 2, 3! All you will need is your AmeriGas account number and billing zip code. To get started, head to the AmeriGas website and click on the 'Login' button at the top of the page then select the 'Create an Account' button. Next, follow these three easy steps: 1. Identify yourself. The first step requires your account number and your zip code. New customers can find their account number on their paper bill. 2. Verify. In this step you will provide your name, phone number, and email address to confirm the account information. 3. Setup. Your email address will serve as your USERNAME and in this step you will set your password and security questions. That's it! Once your setup is complete, you'll review and accept the Online Terms of Use, and be able to enjoy all the conveniences of our online self-service."

Are there installation or setup fees for new AmeriGas customers?

AmeriGas Propane | Sep 23, 2021
AmeriGas Propane | Sep 23, 2021

Installation costs vary by the type of installation, the required amount of work and geography. The average cost for a customer-owned tank is $69.99 for the Service Dispatch Fee. The average cost for a standard installation or swap-out of an above ground tank is $250. There are additional costs if the tank needs to be buried or if additional work on gas lines needs to occur. Discounts may be available by location or promotion.

How do I order propane from AmeriGas online?

AmeriGas Propane | Sep 23, 2021
AmeriGas Propane | Sep 23, 2021

To order propane online, start by logging in to your MyAmeriGas online account and selecting 'Request a delivery' from the 'Deliveries' navigation drop down. Simply enter your request information to calculate your orders price and use the blue 'Place Order' button to complete the process. Ineligible customers will not see the 'Request a delivery' option from the 'Deliveries' navigation dropdown but can place an order by calling 1-800-AmeriGas. Forecast customers cannot place an order online, but can see if they have an open order or pending delivery.

Where do I find my AmeriGas account number?

AmeriGas Propane | Sep 23, 2021
AmeriGas Propane | Sep 23, 2021

In order to create your online MyAmeriGas account, you will need your account number. New customers can find their account number on their paper bill, or by calling customer service at 1-800-263-7442. Once you have created an MyAmeriGas online account you will also be able to access your account number anytime from your online account.

What services does AmeriGas provide to commercial customers?

AmeriGas Propane | Sep 23, 2021
AmeriGas Propane | Sep 23, 2021

At this time, small commercial customers have the same options as residential Customers and can view history, make payment, and place an order online using MyAmeriGas. Currently, larger commercial customers can make payments online and have account managers available to them for in depth review of usage and billing histories.

How do I pay my AmeriGas bill online?

AmeriGas Propane | Sep 23, 2021
AmeriGas Propane | Sep 23, 2021

You can pay your AmeriGas bill online, easily! Start by logging into your MyAmeriGas account. If you do not already have a MyAmeriGas online account you can quickly create one using your account number and zip code. Once logged in, use the "Pay Bill" link at the top of the screen or the blue "Pay Bill Now" button on your account homepage. Next you will be alerted that you will be moved to a third party site to make payments, use the blue "Continue" button to continue. From there, under the "Open Bills" tab select your outstanding bill and click "Pay Bill". You will be also be able to look at your payment history and invoices from this screen.

Where are AmeriGas Cylinder exchange located?

AmeriGas Propane | Sep 23, 2021
AmeriGas Propane | Sep 23, 2021

"If you need to exchange your grill tank cylinder, or just get a new one, we have a location near you! Visit the AmeriGas website and click on 'Find a Location' in the navigation bar for our location finder. In some areas, AmeriGas provides cylinder exchange right at your doorstep- through Cynch. Visit the Cynch website and enter your zip code to see if Cynch is in your neighborhood!"

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