Golden 1 Credit Union

Frankie Ambriz

Phil was very polite and helpful, always a good experience at Golden1

Kyle Woofter

3rd Golden1 I have tried today. 10 people in line with 2 tellers open... Have watched at least 6 customers walk in and leave when they realize they don't have time to wait for 25 minutes to deposit a check. Have been a customer for years. Seriously considering leaving for another credit union.

Joseph Scarpellino

This was the most ridiculous bank session i've ever been a part of. Ooened an account online and went in the branch to finish opening the account. They said they couldn't help me because I did it online. Then they wanted proof of residency, so card, a utility and ID. I've never been asked a single thing except ID when opening an account in person. Worst custo.er service as well which I won't get into. They just lost 4 members and millions of dollars today because of me.

Raj Bhandal

All I have to say is that people dont want to be judged by the amount of money they have in their accounts. We look for trustworthy banks we can rely on to save and invest to be able to provide for our families. I lost faith in Golden 1 and it could of just been one representitve fault for not correcting a simple issue but my core values in trusting what I believe in has never stirred me wrong. I will avoid Golden 1's horrible customer service in the future by simply not banking with them. Trust your gut, follow the smiles and not the money!