Address: 420 Del Monte Center Ste. 46, Monterey, CA 93940, USA
Phone: +18316460288
Sunday: 12–6PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 11AM–7PM
Saturday: 11AM–7PM
Daniil Privaltsev
Great customer service and hospitality
Savina Haas
I’ve bought lot of jewelry from them over the years and the employees and manager alike are the sweetest and make the shopping experience very memorable!! Not only that, the store barely has any turn over because the amazing ladies there have been working there for years and always remember us and give us a very personable experience… amazing store with amazing employees and of course beautiful products. Thank you!!
Deneille Wallin
I would just like to inform other unknowing buyers of Zales private collection diamond rings. My fiance and I recently purchased a ring here and sent it in to get re-sized. Upon its return, the employee told me that it didn't pass the quality check and had a stone loose. The ring was sent back to get it fixed and then returned a second time. Again, the ring had multiple stones loose, which was then an indication of the defectiveness of the ring we had purchased. The employee said this wasn't common for rings, and I opted for a full refund (obviously). Not only was this issue a problem for MY ring, it was a defect in all rings of that style, the employee informed my fiance over the phone. I'm not sure why they would continue selling expensive jewelry that clearly won't hold up over time and I just want people to be warned when they're going in expecting a high quality ring with underlying, costly flaws. The ring is item # 20307128. It comes with a card proving its authenticity, which is amusing to me seeing that the ring is literally defective.
Keith Thompson
Had just what I was looking for. Staff was friendly & helpful. They even giftwrapped for me! Thanx
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No, they dont do ear piercing but there is a store called Claire's they do, it's the very end of the del monte shopping center before movie theater.
How long is your return policy for earrings
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