Address: 3251 20th Ave, San Francisco, CA 94132, USA
Phone: +14157311403
Sunday: 11AM–7PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
Neal
Okay selection of clothes, clothes are decent quality, some displays aren't as nice as they could be, service wasn't good. I entered to find a lot of boring clothing. If you like colorful things, this is not where you want to shop. I noticed some shoes on display and decided to buy one pair. They were a little dusty, but there weren't any in boxes, so I took the ones on display. I looked through the clothes and noticed pulled threads on a few pairs of pants. I decided I wouldn't get pants here, but I did select two shirts. At checkout, there were only two employees working and both were putting clothes on hangars. One of them told me to give them a second, so I stepped back a little, but the other put down what she was holding and said she could help. I asked if they had shoes that weren't dusty, and she swiped the exterior of the shoes with her hands. I pointed out that most of the dust was inside, and she said I would be wearing socks. After removing the hangars from my shirts, she just tossed them into the bag. I recommend not visiting this store. If you'd like to visit Express, the Union Square location spans two floors and has a much better selection as a result.
Yared Tadesse
This store has an unaccommodating and unfriendly staff. I was treated harshly by an employee who I later found out to also be the store manager. I expressed that I really liked a T-shirt and two jeans but was told I couldn’t get into the fitting room 35 minutes before their closing time while the store doors were wide open and people were shopping and despite me mentioning multiple times it would only take me two minutes to try on the two jeans as I have already tried on the T-shirt. I gave them back all three items and left their store. Very unpleasant experience.
Mareling Michelle Balladares
Not to crowded
Rosa Robles
Okay
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Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 60 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Online orders can be returned or exchanged within 60 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
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Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
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