Address: 1620 Boulevard, Colonial Heights, VA 23834, USA
Phone: +18045262244
Sunday: 10:30AM–10PM
Monday: 10:30AM–10PM
Tuesday: 10:30AM–10PM
Wednesday: 10:30AM–10PM
Thursday: 10:30AM–10PM
Friday: 10:30AM–10PM
Saturday: 10:30AM–10PM
Mandy Johnson
Finger lickin good? More like finger lickin gross! This food is processed!
Ryan Spencer
The cashier didn't seem knowledgeable about the coupon order. I placed a breast and wing order with a coupon. There seemed to be an issue with ringing up the order. I drove around and they were having register issues. Then, everything appeared to be fixed. Well, okay. So, I replaced my order at the window. I gave them the coupon. Even though the coupon clearly says breast and wing, they asked how pieces of chicken. Apparently, the coupon didn't clear the register initially because someone (I believe the manager) assumed the coupon is expired. Uh, no, the expiration is not until April 22nd. So, the cashier rings up the order. The total she quoted me initially seemed right. So, I paid it expecting to receive my change that I already calculated in my head. Then, I get the receipt showing the so-called adjustment that she made to give me a discount. The change she gave me was short 35 to 40 cents. They rung it up as a different order then gave me a deduction that did not equal the $4.99 coupon. The cashier wanted me to pull off as she didn't want to hold up the 2 cars behind me. Uh, I'm thinking resolve my issue first. Then, the manager came to the window and made the correction and told the cashier that I was right. He gave me my refund that I expected. I got my food but it took a few minutes to get the bill straight. I been here a few times without an issue. I'm going to assume that it was a bad shift moment. Be sure you know your math and what the coupon entitles you to have. I'll put a few days between this visit before I go back again.
Crushed DreAmsB
So this is a shout out to Mike the manager! Thanks for the terrible service 😑 You answered your cell phone while taking my order! Then proceeded to make my order while handling your phone. Then turned around after making just my famous bowl, while arguing with an employee "on ur phone" about ur schedule f up. At this point 3 of your employee's asked why I was still standing around. You ignored them while on the phone to where someone else had to scoot past and finish my order lol. Great job Mike the manager
Safaa Moussa
I placed an order on the app and went to go pick it up and get there not even ten minutes after ordering. When I get to the drive thru the employee asks me if I ordered a 12 piece hot wing. I said no I ordered a family meal and told her my name. She said that the order had already been picked up. After several times of her telling me she can’t do anything and that someone already grabbed it she told me that it happens quite often… She told me to call corporate which I got no answer from them. And after her rude attitude all but saying “go away” I left. Don’t got to this KFC apparently where they let random people take other peoples food that’s been paid for already and who doesn’t offer any sort of apology or replacement for a mistake that could’ve been prevented if the employees and managers cared a little more about their job.
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The management there is really bad. The value for your money is really bad.
I sat at the drive thru 10mins, went to the window finally and was met with rude obnoxious attitudes and dirty looks. I'll never go back. Or maybe I'll call the owner and apply for the manager job there. Then fire the whole crew.
Not a very good one
It's poorly managed
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