United States Postal Service

peter cassella

Sharing the same complaint as Joe Braun, posted about a month ago. The Placerville USPS on many occasions has not delivered packages to either the cluster boxes or our address with the explanation that "there is no access to our property." This is a lie that allows the worker to not deliver the packages. This is an ongoing and recurring problem for this Post Office. The last time my wife went to the Placerville PO to get these "undeliverable packages" it took 45 minutes as apparently they did this to a lot of people. She said there were hundreds of boxes behind the counter and in such disarray it was taking 5-10 minutes for the counter person to find each person's "undeliverable packages". If you want to see incompetence, simply visit the Placerville USPS office.

David Pearce

The Placerville Post Office is terrible. They have two tasks, put items in the correct boxes. Deliver packages. The package delivery, specifically from this post office, s unacceptable. Yesterday and today, 2 packages show status of delivered in parcel locker. They are not, nor are there keys for a parcel locker in our mailbox. We have found our packages in boxes that were unlocked. I am completely baffled at the Placerville Post Office’s inability to deliver a package correctly. We also get notices in our mailbox to come and pick up the packages. Placerville Post Office, get a handle on your tasks. It’s not that hard. There is no excuse, except laziness, that mail, or a package should ever go into the incorrect mailbox. I assume your delivery people can read???? So pathetic.

Jacquelyn Sells

Very long, slow line and I'm missing some mail. Paid 2 weeks ago to get my box rekeyed, I lost my keys, and am still waiting for that to happen. The people are always courteous and as helpful as possible, but I feel the mail delivery system should be more reliable.

Job Braun

I want to find the government official responsible for this post office and report them for fraud. Over the past few months we have consistently been told delivery was attempted for packages when someone was home all day and nobody tried to deliver. We've received notices that the package was unable to be delivered because the driveway was blocked, which has never been the case. We've had packages just disappear during shipping, but at least Amazon refunds us quickly so we can try again. The one time I got home from work early and met the lady dropping off the mail at the boxes, she complained about Amazon, saying they never anticipated the volume, and can't handle it. I am so sick of government employees making excuses for horrible service, while getting better pay and benefits than I do. The USPS is a joke.