St. Thomas Community Health Center- Donald T. Erwin Center

Stephen Luther

I had a telehealth appointment yesterday concerning my breathing medications. The pa had my nebulizer delivered but 24 hrs later no movement on medication. They seem to drop the ball on many occasions. I'm currently looking for another primary physician.

Mouton In Motion

UPDATED (many changes since my last review years ago): STCHC is conveniently located in a number of locations around the city. Where I visit, parking is available at the Magazine & Columbia Parc locations. Repeated repairs/filled potholes on lot grounds (at St. Andrew) are appreciated. I've been a client for several years and the reception at both locations (St Andrew & especially at Magazine) have always been polite, efficient and professional. Scheduling is more flexible than in the past. Teleheath is available, convenient and optional. Facility waiting area and restrooms are clean and spacious. Wait time from arrival to services consistently improves. Appointment reminders are still relentless. Yet this is still due to individuals who are frequently late arrivals and/or no shows. So the good continue to suffer for the discourteous --no problem I've adjusted. Medical services remain outstanding. They have an array of new medical exams, specialties, testing and imaging capabilities. Each Doctor and especially Nurse Practitioner, Robin Fouquet, FNP-C (cue loud applause) are consummate professionals, knowledgeable with excellent listening skills which allows me to explain and ask necessary questions. I am SO glad she is on my team. Appointments are never rushed or mechanical. Yet we manage to complete exams within allotted slot with perhaps time to spare. Referrals are easily obtained when warranted, otherwise recommended alternative methods have worked just as well. The Patient Portal remains an utter disappointment. Void of ease regarding nativigation and information provided. I also use the on-site Pharmacy (now on Magazine St.) which communicates by (phone, text and/or email) directly with me rather than me using the Portal. Confirmations of Rx orders are a huge plus. The Pharmacy offers convenient pick-up, home delivery or postal delivery (without the big-box aggravation.) The Pharmacy staff is excellent yet the window staff could use more training with regards to greeting/timely attention/tone. The STCHC Ophthalmology clinic has moved to the St. Andrew location and I could not be happier. Dr. Costello & Julie are THE BEST.) For other specialized services (lab work, etc.) the Columbia Parc site is a timesaver and have only received exemplary care. Finally, I remain eternally grateful & loyal for when I returned to NOLA to assist with the rebuilded, STCHC was open when there was hardly anything else available. Their history of service to the New Orleans community is ingrained.⚜

Nina Pittman

St. Thomas's has the best doctors and the best staff

kimbo jackson

I really enjoy going to this place and I recommended to my friends the quick and courteous staff Get you in-and-out And I'm one that don't like going to the doctor Office