Lowe's Home Improvement

Troy Teichmeier

Customer service is terrible. I have done two store pickups recently. I could have ran in, shopped around and got the items and been home with them before the time it took to pickup at the customer service counter. Each time they had multiple reps helping just one customer. One person interacting with the customer and computer while 2 to 4 others standing by them watching and pointing at things on the computer screen. SMH. Don’t get me started on my recent canceled scheduled delivery from this store! They canceled a item on me last second so I called and cancelled the entire delivery order. They canceled the delivery but two days later I get a email saying “Your items were delivered” and I notice on my bank statement I even got charged for the items and delivery the day before the email. Nothing got delivered, it was canceled! It’s now been 3 days of trying to get a refund and at the end of each call I make about it, I’m told to wait 24 to 48 hours for a response. Time to switch to Home Depot I guess.

Mohammad salem

The manager at this location is horrible with time management ( I will say it nicely). I was in the paint section and patiently waiting for the line to move. A lady infront of me complained about a wrong washer was delivered. Why are you even handling issues for washers and dryers in the paint section? Then he left to help her because it seemed like he was afraid of her and I waited patiently for another 30 minutes and he never showed up. So, I just left to home depot. I guess you cant be nice. You have to give managers an attitude to get what you want like the lady before me. Learn time management skills Mr. Manager

Donna Smith

Can't find anyone in there to help you

Manuel Pinto

Garden center selection