Elderwood at Lancaster

Category: Nursing home

Address: 1818 Como Park Blvd, Lancaster, NY 14086, USA

Phone: +17166836165

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Nancy Wile

Jun 12, 2022

My relative was sent for rehab. Once completed, was sent to Skilled nursing facility , after being diagnosed with Dementia by the Social Worker. An independent evaluation by a doctor concluded , my relative did Not have Dementia, the facility still refused to discharge ! Care is horrible, family excluded from medical decisions. The facility is concerned only on how and when they will be paid

Sara Lehmann

Jun 8, 2022

I didn't even want to give one star but had to to open review. Terrible abusive incompetent care. My husband who was very weak and there for rehab was man handled into the shower when he had a permanent chest tube with a dressing that could not get wet. It was soaking they would not listen to him. Never replaced it till I told them to. When I complained I was told that that employee does what she wants "you can't get a leopard to change their spots". My brave strong husband felt scared and helpless. He needed oxygen they didn't give it to him for hours. I took him home as soon as I realized how degrading and awful the care was. When he asked for his clothes because his wife was coming to get him he was told "Oh you're not going anywhere". He called me panicked.When I saw the replacement dressing amazed at the amateur way it was done. 13 hrs I will always regret.

Jack Goff

Jan 26, 2022

Stay was ok, forgot to feed me a few nights but the beds were comfy. unless i peed myself then it was mush. All round mid experience.

Deborah Chesna

Sep 14, 2021

The staff at Elderwood have been so helpful and kind. They really took an interest in my mom's health and well being, I wish them all the best...

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Questions & Answers

Could you give me the name of your Medical Director? Dr. Sadashiv Shenoy

Sadashiv Shenoy | Sep 24, 2019
Elderwood at Lancaster | Sep 24, 2019

Hi Dr. Shenoy, Our administrator, Mark Dirlam can be reached at our main number (716) 683-6165. He'll be happy to help with any questions. Thanks!

What kind of health insurance do you accept

judy handzlik | Sep 24, 2018
Latashia Perry | Sep 24, 2018

Blue Cross blue shield

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