Connecticut Children's Medical Center

Stacey Abate

ER is disgusting. Looks like everything hasn’t been cleaned in 10 years, including the walls, chairs, bathrooms and any other place you can think. Staff has an attitude problem. Mad that people are mad they are waiting 3+ hours with their sick, screaming and in pain children. It’s not fun for anyone but a little empathy goes a long way.

taybabe

This will probably be a review that management will never see or just consider another “complaining patient.” This is a huge hospital company so this will not mean anything but if anyone is thinking about bringing their little one here, try somewhere else. My son (1yrs old) was sent here from urgent care his o2 stat was low and trouble breathing. We got put in a room with another person, not admitted. They gave a treatment and never re assessed him, left him for 3 and a half hours. My husband tried to ask the nurse if she can check him again.. never came back. He then had to complain to the charge nurse which she gave us a number for patient experience- which I know will go know where. We are one patient among thousands, and feel like we’re expressing our feelings that will go in one ear and out the other since they’re just a big company. It’s sad that there wasn’t any concern for my poor baby to even get the least amount of care.the bare minimum. Not even above and beyond just check on him atleast!! I understand there are priority patients, but how does one know if he is a priority with his repository issues if he hasn’t even been checked on. Unacceptable. My husband is a healthcare provider and this is NOT quality care.

Diana Bump

We only went here once for an ER visit snd will never again use any CCMC providers. First of all the bill was fraudulently coded to make more money off us and they will not respond to our dispute at all. Sent emails and a certified letter. We even spoke to someone in patient relations who essentially said she couldn’t get a response. So before CCMC comments on this review saying to contact Patient Experience, we already did and they were no help. Second, the facility was disgusting and dirty, trash all over and there were big spiders running around in the waiting area. And third, the provider was incredibly disrespectful to us not to mention seriously inept at understanding the basics of health. Every single person (about a dozen) that we’ve dealt with at CCMC just comes off as hating their job and not wanting to deal with anyone. Take a short trip to Springfield for several other nicer children’s hospitals like Shriner’s who won’t overcharge you. Or go down to Yale New Haven. I would avoid this horrible establishment at all costs.

Mary Figueroa

The best hospital for childrens.