AFC Urgent Care West Hartford

Category: Urgent care center in West Hartford, Connecticut

Address: 1030 Boulevard, West Hartford, CT 06119, USA

Phone: +18609866440

Opening hours

Sunday: 8AM–5PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–5PM

Reviews

Earnest Gaines III

Aug 8, 2022

Was seen by Esther Wint she wouldn’t put the details of my restrictions on the work note. After I was told what was needed by my job she still declined to do so.

jujubeaniebaby G

Aug 5, 2022

i went for covid test. it takes like 30 minutes to get your results back. i waited there, for nearly two whole hours. i went up to the front desk TWICE to ask if there were any updates. only the second time did one of the nurses have it in her to ask the doctor if i could leave. the doctor literally goes “o i didnt even know there was someone in that room”. fing nightmare of an establishment. i truly love with health care professionals sit there and gossip as if we don’t have lives of our own. i’d also like to add that there was literally no one else there. my bf was sitting outside the place waiting for me to come out, saw people come and go so quickly. they literally just forgot about me. so unprofessional.

Jaclyn Yurkus

Aug 5, 2022

Chose to go here based on the reviews. I didn't think it could be the same office..unprofessional staff all around. Not comforting at all..the first words out of whoever it was that saw me was 'you have anxiety'. Will never return. Would rather pay for the er cost

Buddy Dino

Aug 2, 2022

Here on Memorial Day, was directly told to go to ER for thorough checkup BUT received a bill later in the mail for spending 45+ mins with the Dr. Didnt even spend 3 mins with the Dr.! Went there in person, they said call billing dept, called billing dept, they cant find my account in the system and said dont pay it yet and wait 3 days and they would call back. More than a month now, nothing happened, and I received a reminder bill.

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Questions & Answers

Do you get your results fast?

Camilla Arce-Cruz | Sep 23, 2021
AFC Urgent Care West Hartford | Sep 23, 2021

We offer 2 types of Covid-19 Testing. A PCR test sent out to lab, results are provided generally within 3-5 business days. We also offer Rapid Testing by appointment only with results within 20 minutes.

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Do u diagnosed for hyperosmia?

Jamiah Baldwin | Jul 25, 2022
Nineka Tummings | Jul 25, 2022

Great service

Is this a rapid testing?

Camilla Arce-Cruz | Sep 23, 2021
Edwin Camacho | Sep 23, 2021

3 to 5 days for results. i got mine in 4 days

11/23/2020 I am correct that you do a rapid covid-19 test and I wait and am given the results before leaving. Reviews say very long wait now is there a time of day that is less busy or how long should I plan on waiting on average. Thank you Sue

Susan Voudren | Sep 23, 2021
AFC Urgent Care West Hartford | Sep 23, 2021

Rapid testing is only available by appointment only from the AFC West Hartford website. For A PCR test that is sent out to lab no appointment is needed for this testing.

Can I walk up if I don’t have a car

jean trzcinski | Sep 23, 2021
Verdant Girl | Sep 23, 2021

If you are going for a Covid test it sometimes gets a little busy.

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Do you need health insurance ?

Natasha Dorleus | Aug 24, 2022
AFC Urgent Care West Hartford | Aug 24, 2022

We accept most health insurance plans and for those without insurance we have affordable self-pay rates.

How much does the PCR exam cost

Romulo Palermo | Jan 26, 2022
Enjae Susan Spracklin Ostberg | Jan 26, 2022

I don't know. It could be free. If you have insurance, you should be covered. However, you need to line up between 5 and 6 AM to get a ticket for the test. They hand those out at 7:45.

Cost of Rapid PCR?

Bidisha Dutta | Dec 27, 2021
Charles Easterling | Dec 27, 2021

No cost for rapid test!!

Is your staff vaccinated for COVID-19

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

The health and safety of our AFC Urgent Care team and our patients is important to us. We are working with the state and local health departments to make sure that our team has access and options for the COVID-19 vaccines. Almost all of our staff have been fully vaccinated and we are continually working with our staff to provide education and resources so that they can all be vaccinated in the near future. Again, we make sure that you feel safe with us when receiving urgent care.

Are you a COVID-19 testing center?

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

Although we do provide COVID-19 testing, please be advised that we are an urgent care center first and foremost. Our goals are to address all your urgent care needs, from sprained ankles, to x-rays to diagnosing and treating infections, cuts, bruises, etc. We ask that you keep this in mind and value your patience when visiting our center for COVID-19 testing.

If I’ve been vaccinated, do I need to continue to wear a mask, social distance, and take other COVID-19 precautions?

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

Vaccinated or not, you still need to follow guidance at your workplace and local businesses. We highly suggest wearing a mask and following state, local municipal as well as the CDC guidelines about social distancing, and other protective measures to protect you and others around you.

If I have gotten a COVID-19 test, do I need to continue to wear a mask, social distance, and take other COVID-19 protection measures?

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

We highly recommend following the local department of health as well as the CDC guidelines about the continued use of masks, social distance, and other precautions. Even if you test negative for your COVID-19 test, there is the possibility that you can still contract the virus if you’re not careful. Wearing a mask, practicing safe social distancing, and consistent cleaning will help slow the spread of COVID-19 and its variants.

How do I differentiate between the symptoms of flu and COVID?

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

This year's flu season looks different, with Covid-19 still a major threat for all of us. It will be tricky to distinguish between the two since they can both exhibit similar symptoms of body aches, chest tightness, cough and fever. Testing is the best way to identify the pathogen(s) causing these symptoms and rule out the possibility of Covid-19. Although many COVID-19 symptoms and flu symptoms overlap, there are certain distinctions between the two.

Do you offer any of The COVID-19 Vaccines?

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

Not at this time

Is it safe to visit AFC Urgent Care During COVID-19?

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

With COVID-19 and the potential threat of new variants circulating in the country and around the state of Massachusetts, we make sure that you feel safe with us by cleaning and sanitizing our facilities before you walk-in and after your visit. We are the only urgent care centers who have made the investment to purchase state-of-the-art- air purification systems developed by NASA that have the capability of killing the COVID-19 virus as well as other bacteria and viruses from the air and surfaces. Our staff are also equipped with PPE gear, masks and gloves. That being said, depending on the discretion of the centers, current CDC and state DPH guidelines as well as how busy the centers are, you may be asked to wait to be seen in your cars until called in.

Will My Insurance Cover COVID-19 Testing?

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

***Disclaimer: Certain insurers may require a co-payment. AFC works with most insurance providers. At this time most insurance companies are covering the cost of COVID-19 evaluation and testing. It is always best practice to check with your insurance provider to review your coverage.

I am traveling. Which COVID test will I need?

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

Depending on the airlines and destination it is your responsibility to check with the airlines and/or destination if the Abbott ID Now is an approved covid-19 test for your trip. The CDC for specific requirements. AFC Urgent Care is a trusted testing partner for the state of Hawaii, we will provide the proper documentation that has been approved by the state of Hawaii for safe entry. Travelers with testing results from sources that are not Trusted Testing Partners with the state of Hawaii will require the mandatory 14-day quarantine.

Do you offer return to work COVID-19 letters at AFC?

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

AFC Urgent Care works with employers and employees to help them meet the criteria for returning to work as in accordance with guidance from the CDC and other public health authorities. We’ll provide you with a return to work form along with your results if needed. Please note, although the Abbott ID Now Rapid molecular test is a widely accepted form of covid testing, it is your responsibility to confirm with your employers HR department or company/organization representative if the Rapid test is acceptable.

How much does a COVID-19 test cost?

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

***It is important to note that this is an ever changing arrangement with the federal and state grant programs for any testing location across the state. At this time, most insurances are covering the evaluation and tests making it free. However, it’s best to check with your insurance provider for a confirmation. AFC participates in a federal program that has been covering the cost of Covid-19 testing if you are truly uninsured. You will need to provide your social security number along with government issued ID ( ie: Drivers license, passport, etc.). For those who do not have insurance or qualify under the Federal program, we do offer affordable self pay options.

When will I receive the results of my rapid test?

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

Results for rapid testing will be provided to you within approximately 20 minutes while you wait. If you need written documentation of your rapid results please make sure to request this during the time of your visit.

I tested positive for COVID. How much time should I wait before being re-tested?

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

You should wait at least 10 days before being re-tested for COVID. If you are asymptomatic: Quarantine for 10 days after the first positive COVID test and then re-test. If you are symptomatic: Quarantine for at least 10 days after symptom onset, or until you have been fever free for a minimum of 24 hours, whichever is longer.

Do I Need An Appointment To Be Seen For COVID-19 Testing?

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

There is no appointment needed, although we are seeing people on a first come first served basis. ***Due to the recent increase in testing, we may ask you to wait in your car so that we can clean and sanitize the exam rooms before you come in. Also, please remember to wear a mask when coming into our center. Wait times may vary based on the volume of patients in the center.

Does your testing detect the covid-19 variants?

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

Yes, AFC Urgent Care is committed to the highest standards and has partnered with companies that have the latest capability in the fight against covid. Our Rapid Testing has successfully detected the genetic variants of SARS-Cov-2 including the Delta and Lambda variants that have spread around the globe.

How accurate are the COVID-19 rapid tests?

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

The Abbott ID Now is the gold standard of rapid testing utilized by the federal government, the airline industry and many institutions.

How do COVID-19 Rapid tests work?

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

Rapid COVID-19 test, also called rapid molecular test, which detects proteins from the virus which causes COVID-19. This type of test is considered most accurate in those individuals who are experiencing active symptoms of COVID-19.

Do you offer the COVID-19 PCR-NAAT test?

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

Yes, we offer both the Abbot ID Now Rapid molecular Test, as well as the PCR-NAAT test.

Do you offer COVID-19 rapid tests at AFC Urgent Care?

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

Yes, we do! At all of our AFC Urgent Care Centers in Connecticut. You do not need an appointment. Each center may have a limited number of tests each day.

What kind of COVID-19 testing do you perform at AFC Urgent Care? Do you offer the COVID-19 PCR Diagnostic test and Rapid tests?

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

AFC Urgent Care offers two types of testing to detect both active coronavirus cases as well as past infections. ***Disclaimer: Certain insurers may require a copayment. Diagnostic NAAT/PCR Testing can be performed on both symptomatic and asymptomatic patients to detect current, active cases of the novel coronavirus. It is done by taking a swab not unlike a Q-Tip and taking a sample from your lower nasal cavity. The swab test is painless and can be performed in a few short moments, with test results returned from the lab in 3 business days, depending on lab capacity or any unforeseen circumstances. Antibody testing detects past infection with COVID-19 through the presence of antibodies, an immune response to a virus after an infection has healed. It requires a simple blood draw and takes about 10 minutes. Results will be available to inform you if you have been exposed to the virus in 4-7 business days, depending on lab capacity or any unforeseen circumstances.

What are the symptoms of COVID-19? How does it spread?

AFC Urgent Care West Hartford | Nov 27, 2021
AFC Urgent Care West Hartford | Nov 27, 2021

COVID-19 can appear in a range of symptoms and severity. Many positive cases have been detected in patients with none to mild symptoms, while others have experienced more severe symptoms leading to serious complications. Symptoms of COVID-19 may include: High fever (over 102 F) or body chills Dry, persistent cough Shortness of breath or trouble maintaining regular breathing Recent loss of smell and/or taste Sore throat Nausea and/or vomiting Headache, muscle and full body aches Chest and nasal congestion and runny nose Fatigue Certain patients may be at a high risk for more severe to fatal symptoms of the virus, including patients with compromised immune systems, chronic conditions and patients who are over the age of 60. If a patient meeting any qualifications of being high-risk begin to exhibit symptoms of COVID-19, they should be examined immediately and taken to the emergency room if they have difficulty breathing and feel constant pressure in their chest.

I need pcr test to travel do I need an appointment and how long does it take to get the result

Souka quietness | Sep 23, 2021
AFC Urgent Care West Hartford | Sep 23, 2021

No appointment is needed. Results are currently within 48-72 hours however depending on any lab delays that could change.

What time do you stop testing

Leanna A | Sep 23, 2021
Kevin Graham | Sep 23, 2021

8:PM

Do they have xray machines

Renee Sweatt | Sep 23, 2021
Katie Barber | Sep 23, 2021

Yes they do

are you performing PPD test at this time?

Tammi Sevene | Sep 23, 2020
AFC Urgent Care West Hartford | Sep 23, 2020

Yes we are offering PPD testing. Come in when convenient for you.

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Do you give flu shots to children?

Nancy Wallace-Sohn | Sep 24, 2019
AFC Urgent Care West Hartford | Sep 24, 2019

Thank You for the question. Yes we do provide Flu Shots for children.

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