Arby's

Tamy

I ordered crinkle fries and a chicken sandwich with no mayo & no arby sauce in the drive thru. When I arrived home that evening, my sandwich had mayo & Arby's sauce on it & there were curly fries in the bag. I looked at my receipt which also indicated no mayo & no sauce on the sandwich & crinkle fries. I returned to Arby's & requested a refund on my credit card. I waited 15 minutes & manager said he could not refund me because of a software glitch which prevented him from giving a refund. He told me to call the manager on duty the next day to get a refund. I called the next day & they told me the same thing. I finally called my credit card company & disputed the charge. This is the second time within a 10 day period that my order was wrong.

Jonathan Lawson

Messed up my order, took 20 minutes to get. No they were no short staffed. They had staff standing around doing nothing. DO NOT RECOMMEND Kalamath Falls Arby's

Michael Walsh

Customer service was excellent. Woman forgot to give me my card back, but when I pulled up she was smiling and laughing with my card in her hand. She was a little cutie. The reason for the low rating is the food was awful. Other than that, A+++

Mike Brown

We went there during off hours but there was what looked like a mgr doing something at the front with her back to us. She never saw us until another employee told her we were there. The root beer syrup was almost out so we told the employee and he said that they would look at it. Never did. As we were eating an employee started emptying the trash but didn't finish so cans were left pulled out and left with no liner. Just seemed like they didn't care what the restaurant looked like or if we went somewhere else.